I think you need to have a look in the view menu, it is a view settings. You want to locate an option in that menu so that OE display "All mail" rather than "unread mail". Sorry cant be more hlepful I don't have an Outlook Express in front of me. Regards. Tristram Llewellyn Technical Support Sight and Sound Technology Welton House North Wing, Summerhouse Road, Moulton Park, NN3 6WD Web : www.sightandsound.co.uk Email: tristram.llewellyn@xxxxxxxxxxxxxxxxxxx Support: Support@xxxxxxxxxxxxxxxxxxx General: info@xxxxxxxxxxxxxxxxxxx Phone: Support line: 0845 634 7979 01604 798 000 Sight and Sound Technology Limited is a company registered in England and Wales, with company number 1408275. Sight and Sound Technology Limited is a trading subsidiary of 2nd Phoenix Limited. Registered Address - Blenheim House, York Road, Pocklington, York, YO42 1NS. VAT Number - GB 860 2121 66. ________________________________ From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Mandy Sent: Friday, September 05, 2008 10:30 AM To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Outlook Express. I really don't know what has happened - for a few days now when I open Outlook Express it says zero messages in my in-box until my emails come in whereas I know there are always emails there - today I turned on and it just said zero items and two emails came in and my others were not there - no emails in my set up folders created via message rules - I always rename outlook express as email on my start menu but I looked under all programmes and saw outlook express was also there but entering on this just resulted in a complete muddle. I remember when I was being trained that once I had two instances of Outlook Express open so I wondered if this was the case . In desperation I performed a system restore just going back two days but this has not rectified the situation and I've lost all my emails apart from any that are coming in now. What can I do? Mandy. ______________________________________________________________________ This email has been scanned by the MessageLabs Email Security System. For more information please visit http://www.messagelabs.com/email ______________________________________________________________________ ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq