[access-uk] Re: Off Topic: In Touch
- From: "Terry Clasper" <terry.clasper@xxxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Wed, 23 Jan 2008 11:58:05 -0000
Trouble is, as usual with in touch these days, they didn't give the piece long
enough.
For many Visually Impaired people who find the prospect of being in hospital a
frightening and disorientating process I think if we had heard Jackie talk more
about her experience it would have made people potentialy feel more comfortable
and also put people in a position where tey could ask Health Authorities for
facilities like for example a single room.
----- Original Message -----
From: Ray's Home
To: access-uk@xxxxxxxxxxxxx
Sent: Tuesday, January 22, 2008 9:04 PM
Subject: [access-uk] Re: Off Topic: In Touch
Congrats Jackie on your In Touch appearance just now. You came across as
warm, but not gushing over the very good treatment and attention you - and Ian
- got during your hospital stay.
I'd say go ahead and send a recording to the Grampion Health Authority, and
maybe a letter pointing them to the In Touch site where there will be a summary
soon.
A heartening tale too maybe for some local audio mags, what with all the bad
news we have to report.
Cheers,
From Ray
I can be contacted off-list at:
mailto:ray-48@xxxxxxxx
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx]On Behalf Of
Jackie Cairns
Sent: 21 January 2008 6:31PM
To: Access UK Mailing List
Subject: [access-uk] Off Topic: In Touch
Hi List
Some of you may remember that I wanted to give positive feedback via
perhaps In Touch to my recent stay in hospital. When I came home three weeks
ago, I was having great difficulty in contacting the In Touch team, and had
actually given up on it until this afternoon. I got a phone call asking if I
could be interviewed to say what a good experience I had received, especially
given how ill I ended up being anyway.
I am delighted that I have now been able to say how well I was treated, and
how NHS Grampian went that extra mile for both of us. I can't tell you how
much this means to me, especially after all the negative things we read and
hear about. I thought that I would let you know that, in the end, sense
prevailed, and that this was a good outcome. I very much doubt anyone at NHS
Grampian will hear it, but the fact is I hope it gives some blind person out
there some reality that not everything in this world is bad for them.
Jackie
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