[access-uk] Re: OT but... Anyone having problems with plus.net?

  • From: "roger south" <roger.south@xxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Tue, 26 Sep 2006 14:12:58 +0100

Hi Steve
Virgin went very wobbly when I upgraded to 8 megs as well but mine was solved by upgrading my modem drivers. Not perfect but I keep connected most of the time.


I have no idea what a LLU is so it'll be nice to expand my education please.

I have heard most ISP's buy band width from someone the main provider being BT. Virgin get it from Cable & Wireless. I confess to always thinking Plus Net and Tiscali were owned by the same company so maybe it's just a business connection.

Roger

Some mistakes are too much fun to only make once.


----- Original Message ----- From: "Steve Hyde-Dryden" <steve@xxxxxxxxxxxxxxxxxxxx>
To: <ACCESS-UK@xxxxxxxxxxxxx>
Sent: Tuesday, September 26, 2006 1:32 PM
Subject: [access-uk] OT but... Anyone having problems with plus.net?



Hi All, my apologies for the OT question but this is really hacking me off
now! Mail me off list if you have any suggestions. I've been with plus.net
for almost 18 months and whilst it's been flaky at times, in the main, it's
been very good. Over the last few months however, I think since they
started rolling out the upgrades to 8 megs, the service has got
significantly worse. At times I've been a whole day virtually without a
connection and it's impossible to contact them by phone now. You have to
communicate via their web portal and I've even waited up to four days for a
response from them on that as well! The latest wave of problems has now
been caused because I want to migrate to sky. Because we're on an LLU
system, we can't simply migrate, we've got to come off this service and wait
5 days! So, the moral of the story children is to avoid any provider that
operates on an LLU system. This basically means, from my understanding,
that they rent the lines from someone else! Our service is with tiscali!
Yup, shock to me also!


Haha, sorry for the rant guys!  Anyone with similar experiences or
suggestions, feel free to mail me off list.

Steve

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