Barry, go to the view menu and arrow down to group messages by conversation. If it's checked, press enter to turn it off. That should do it. Cheers, Sandra. ** Going on holiday and want to halt messages? Send a message to:- ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** vacation ## d ** where ## is the number of days followed by d for days. ** For other things like digest mode, send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq