Sorry, Chris, I'm not understanding you properly. Are you saying you have a Pay as You Go in one phone and Simplicity contract for the other, or two different sims for each phone. If the latter, do you manage to change these yourself and as often as you want? I find them fiddley and wonder if you've found a good, reliable sim holder which takes two sims ...
-- Carol P ---- Original Message ---- From: "chris hallsworth" <christopherh40@xxxxxxxxxxxxxx> To: <access-uk@xxxxxxxxxxxxx> Sent: Wednesday, March 09, 2011 12:15 PM Subject: [access-uk] Re: O2 users
Hi all. I must admit O2 are a very good company. Never needed their customer service really. I have both a Pay and Go sim and a Simplicity Contract sim in each phone, and I've had no problems. Yes they muck up sometimes but can you imagine the hundreds of thousands of customers they have to deal with? So I truly understand when they muck up and soon resolve it. One time, I was on a certain Pay and Go tariff. One call I made I was accidentally charged when the call should have been free. Guess what! They sent me an apology by text and gave me an extra £2.50 credit for the inconvenience! Good or what! So am staying with O2 for the forseeable future. Not only that; my family and friends are on O2, so makes sense really. Take care. Chris Hallsworth On 09/03/2011 10:16, Jackie Cairns wrote:Hi Derek I thought, if you were on O2 Pay-As-You-Go, you received a balance after each text you sent, something that drove me mad when I was a top-up customer for a short time many moons ago. But speaking of O2, here is a further update to my story of recent days regarding the phone they lost and an iPhone they gave me as a replacement. Yesterday, O2 Head Office called following the letter I had written them and Area Manager after the advice from Trading Standards to do so. The gentleman I spoke with was extremely nice and apologetic. The outcome is that he is putting two months line rental onto my account, and has also unlocked my iPhone. He told me that if I synchronised it with iTunes, it would be unlocked. I did this, but haven't been able to work out if it is unlocked as I don't have a micro SIM card to put into the phone. Anyway, he said he valued my custom, thought I'd received a bad service, and would be investigating it at any rate. I'm pleased with what I received, and am getting there with the iPhone, slowly! (smile). Kind Regards, Jackie Cairns J&M Work-Ability jandm@xxxxxxxxxxxxxxxxxx www.work-ability.co.uk -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Derek Hornby Sent: 08 March 2011 21:43 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] O2 users Hi all Does anyone know the o2 number to send text message to get account credit balance for pay& go. Do we send blank text, or is it Customer services that will reply. Thank you Regards, Derek ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq No virus found in this incoming message. Checked by AVG - www.avg.com Version: 9.0.872 / Virus Database: 271.1.1/3492 - Release Date: 03/08/11 17:49:00 ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq
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