[access-uk] Re: O2 users

Hi Derek

Curioser and curioser! I know that O2 have different SIM cards for their
top-up tariffs, so I'm wondering if you have one which doesn't let you text
for balance info, though I can't for the life of me understand why.  I'll
certainly dig and ask for you later, ok?


Kind Regards,

Jackie Cairns
J&M Work-Ability

jandm@xxxxxxxxxxxxxxxxxx
www.work-ability.co.uk
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Derek Hornby
Sent: 11 March 2011 09:42
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: O2 users

Hi Jackie
I am on top up  so no contract.
Now the strange thing is sending blank text to: 20202 works for One friend
of mind,  but does not work for me,  or my sister.
To add to this  confusion, o2 helpline told my sister they do Not offer  a
service to check credit balance by text. 
Regards,  Derek
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Jackie Cairns
Sent: Friday, March 11, 2011 9:22 AM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: O2 users

Hi Derek

Sorry.  Remind me, are you on contract or top-up?  If you are on the latter,
you should always receive a balance text message when you have sent a
message or made a call, and you should also be able to send a text to obtain
your balance.  If, however, you are on contract, you don't get that message
every time you make a call or send a message.  And as I've only recently
joined the network, I don't know the various numbers you can use to
ascertain this kind of info.  I do know, however, that Carol's suggestion of
1560 and 1570 to turn off and on Voicemail worked, or whatever it was she
wrote recently (smile).


Kind Regards,

Jackie Cairns
J&M Work-Ability

jandm@xxxxxxxxxxxxxxxxxx
www.work-ability.co.uk
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Derek Hornby
Sent: 09 March 2011 16:16
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: O2 users

Hi Jackie
Well when  I send  a  text on o2 for credit balance I tried texting to 21202
as that's what someone suggested  to me.
 I  got a message saying to text BALANCE to 20202,.

I tried to text 20202 for a balance, but the message I got was that "You
either don't have a Bolt On or you have a Bolt On that we cannot provide a
balance for such as O2 Friends."

It seems to  me I am  on an o2  service  that doesn't Support  the credit
balance  checking, via 20202 number.


Regards,  Derek 

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