[access-uk] Re: O2 users

  • From: "Jackie Cairns" <jackie.cairnsplace@xxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Fri, 11 Mar 2011 09:21:49 -0000

Hi Derek

Sorry.  Remind me, are you on contract or top-up?  If you are on the latter,
you should always receive a balance text message when you have sent a
message or made a call, and you should also be able to send a text to obtain
your balance.  If, however, you are on contract, you don't get that message
every time you make a call or send a message.  And as I've only recently
joined the network, I don't know the various numbers you can use to
ascertain this kind of info.  I do know, however, that Carol's suggestion of
1560 and 1570 to turn off and on Voicemail worked, or whatever it was she
wrote recently (smile).


Kind Regards,

Jackie Cairns
J&M Work-Ability

jandm@xxxxxxxxxxxxxxxxxx
www.work-ability.co.uk
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Derek Hornby
Sent: 09 March 2011 16:16
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: O2 users

Hi Jackie
Well when  I send  a  text on o2 for credit balance I tried texting to 21202
as that's what someone suggested  to me.
 I  got a message saying to text BALANCE to 20202,.

I tried to text 20202 for a balance, but the message I got was that "You
either don't have a Bolt On or you have a Bolt On that we cannot provide a
balance for such as O2 Friends."

It seems to  me I am  on an o2  service  that doesn't Support  the credit
balance  checking, via 20202 number.


Regards,  Derek 

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