Trace, O2 Customer Support told me to do that a long time ago, but I never got it to work on this phone. Perhaps your friend would have more luck with dialling 4444 then pressing 2 followed by 1 or, as suggested earlier dialling 4445 followed by 1 Douglas On 5 Mar 2007 at 19:11, Spring.flower wrote: > I press * then the hash key, then 1, then 0 and then the hash again. I > then press the key to answer a call or send a text and it sends me a > message back with the balance on it. > > Actually, while we're on the subject, have a friend who has a 9210 and I > told her to do this and it doesn't work, what can she do? > > Trace > -- Douglas Harrison ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq