[access-uk] Re: New Tesco's access site
- From: "Derek Hornby" <derek.hornby_uk@xxxxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Wed, 31 Aug 2005 13:22:42 +0100
Hi Sandra
>Barry, I wouldn't set too much store by the so-called new access site.
Lets be fair now, Tescos did say:
"We're getting ready to launch a new and improved Access site later this
year"
So they did not give a date!
They also said:
"We're going to be running some trials soon to make sure the new site is
really easy to use and we'd like to invite you to get involved."
They didn't give date when the trial would start!
Rather than take pot shots at a company that actually wants to improve
service,
why not be a little more positive and patient.
Would you rather they say "ready now" only for users to find lots of
problems? Far better to give them a chance to get it right.
Regards,
Derek
e-mail: derek.hornby_uk@xxxxxxxxxxxxxxx
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