[access-uk] Re: More info for the Penfriend!

Hi Alison.

I understand what your saying, but my primary question has gone unanswered in your reply. If you use the hundred or so labels included with the device, can these labels be replaced? I know you offer the packs that can be bought separately, but that potentially leaves codes in the device for over 120 labels that aren't available as replacements and for which any information stored in the device is redundant. I also hear that this can be used as an mp3 player, is this the case? Does it have a stereo headphone jack?

All the best, Ibrahim.


----- Original Message ----- From: "Long, Alison" <Alison.Long@xxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Tuesday, July 07, 2009 1:30 PM
Subject: [access-uk] Re: More info for the Penfriend!


Hi,
As a starting point, we are launching the product as a simple audio labelling product. There are lots of non-techy customers who could benefit from PenFriend. Frankly we'll scare them off if we even mention the word computer!

BUT, for computer users, yes you can delete recordings for labels you no longer have. As I've said before, if you re-record a label, the old recording will automatically be deleted. We are selling a directional microphone as an add-on for £9.99, which will enable you to record lectures etc and you can transfer content from and to via USB.

Thanks
Alison



Alison Long
Products & Publications
Royal National Institute of Blind People
Bakewell Road
Orton Southgate
Peterborough
PE2 6XU
England

Tel: +44 1733 375178
Fax: +44 1733 375383
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Ibrahim Gucukoglu
Sent: 07 July 2009 13:14
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: More info for the Penfriend!

Hi.

Just a quick couple of questions niggling at my logic circuits *smile*. The labels that come with the device, I suppose that once they're all used, can they be replaced? I know of the additional packs that you can buy, but what
about all the recordings you've made for those labels you no longer have?
Also, with the microphone, can this be turned in to a digital voice recorder
for meetings and lectures?  Can the USB connection to the PC be used to
transfer content from as well as to the device?

All the best, Ibrahim.


----- Original Message ----- From: "Mann, Madleen" <Madleen.Mann@xxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Tuesday, July 07, 2009 12:52 PM
Subject: [access-uk] Re: More info for the Penfriend!


I can't comment on this but will ask and let you know. Maybe someone else
can comment on the same?

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
Of william lomas
Sent: 07 July 2009 12:49
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: More info for the Penfriend!

could a review of what you ahve set be implimented in the future if
wanted by the consumer in the future?

On 7 Jul 2009, at 12:30, Mann, Madleen wrote:

No, I am afraid not you have to touch the label with the pen friend
in order to know what item it is.  This  is the only way the pen
friend recognizes the lable.

Best wishes, madleen


-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
Behalf Of william lomas
Sent: 07 July 2009 12:24
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: More info for the Penfriend!

is there a review mode in the product, whereby one can "read" what
they have recorded as int he voila?
i.e. is there a way one can view what is in the freezer for example,
when away from the freezer itself, and then they can find the food
they maybe want, when they get back to the freezer?


On 7 Jul 2009, at 12:18, Long, Alison wrote:

Hi,
Just to clarify, the labels are not designed to be peeled off items
and re-applied to other items.  You can re-record (the old recording
is automatically deleted from the pen) and you can save on labels
with a bit of creativity.  So, the example on YouTube; if you
regularly purchase the same product in a jar, you can just replace
the lid with the label.  For freezer items, you could apply labels
to those big pegs you can buy so your peas don't go everywhere, that
way you can reuse the label on the peg.

We've worked hard to keep the product and the label costs down.  A
set of 380 labels will cost £9.99.  The first pack will have three
different types: small round, large round and large square labels.
Once the product is on sale, we'll be seeking feedback on customer
preference.  Are the different shapes useful, are different colours
of interest to some customers, etc. We're also trialling some
laundry labels at the moment.

Thanks
Alison

Alison Long
Products & Publications
Royal National Institute of Blind People
Bakewell Road
Orton Southgate
Peterborough
PE2 6XU
England

Tel: +44 1733 375178
Fax: +44 1733 375383
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
Behalf Of william lomas
Sent: 07 July 2009 12:02
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: More info for the Penfriend!

ten pounds a pack i believe

On 7 Jul 2009, at 11:58, Eleanor Burke wrote:

How cheap?

Eleanr
----- Original Message ----- From: "Mann, Madleen"
<Madleen.Mann@xxxxxxxxxxx

To: <access-uk@xxxxxxxxxxxxx>
Sent: Tuesday, July 07, 2009 11:47 AM
Subject: [access-uk] More info for the Penfriend!


Hi,

I thought I'd  mention too that the lables for the penfriend are so
cheap and affordable that you can easily dispose of them should you
really have to throw packaging etc. We will be offering 2 extra
packages
of lables  and more packages will follow in the coming months.

It is also important to be aware of the fantastic oppurtunity you
get
when you order the penfriend our volenteers will be trained to help
you
to carry out labling tasks.

Best wishes, madleen


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