[access-uk] Re: More info for the Penfriend!
- From: "Long, Alison" <Alison.Long@xxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Tue, 7 Jul 2009 13:34:58 +0100
Hi,
As we're not 100% sure we'll have stock to sell yet, I would wait. If we do
have stock, we won't run out. We have a contingency plan to get more stock
from Peterborough each day. We also have a credit card machine on the stand,
so it's no problem paying and taking it away or paying and having it delivered
to home.
Thanks
Alison
Alison Long
Products & Publications
Royal National Institute of Blind People
Bakewell Road
Orton Southgate
Peterborough
PE2 6XU
England
Tel: +44 1733 375178
Fax: +44 1733 375383
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
william lomas
Sent: 07 July 2009 13:27
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: More info for the Penfriend!
alison can one ring up and pre-order one for sight village?
and pay for it using a card and pick it up there
On 7 Jul 2009, at 13:11, Long, Alison wrote:
> Hi
> Barry is correct, that is the information that Customer Services
> have, which will be updated later today.
>
> The latest stock situation is as follows:
>
> 45 due tomorrow. These are not final final model, but are just
> missing a bit of screen printing. We will use these to demonstrate
> at Sight Village. The pen has the facility to record onto one pen
> and copy across to others, so we're going to label all the products
> on display, so that customers can independently browse the shop if
> they want to using one of a batch of pens. We will also use some of
> these to send to distributors and resource centres.
>
> Several hundred are due next week. We are hoping that we'll have
> them in time to sell at Sight Village, but to be honest it is touch
> and go. They are being manufactured in China as we speak! The
> delivery date for the additional pack of labels is 25 July, but you
> get 127 with the PenFriend to get you started.
>
> I don't want any disappointed customers at Sight Village! There is
> enough stock coming in to fulfil the orders Customer Services have
> taken and sales at Sight Village, so one method of purchase isn't
> going to get one to you any quicker over the other.
>
> As soon as I have confirmation of delivery date, happy to post.
>
> Thanks
> Alison
>
>
> Alison Long
> Products & Publications
> Royal National Institute of Blind People
> Bakewell Road
> Orton Southgate
> Peterborough
> PE2 6XU
> England
>
> Tel: +44 1733 375178
> Fax: +44 1733 375383
> -----Original Message-----
> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
> Behalf Of Barry G
> Sent: 07 July 2009 12:57
> To: access-uk@xxxxxxxxxxxxx
> Subject: [access-uk] Re: More info for the Penfriend!
>
> Just to pour water on bonfires unless you are going to Sight
> Village...
>
> I ordered one last week or the week before and they were out of
> stock. This
> thread has prompted me to phone RNIB customer services who were very
> helpful
> but who told me that they had a delivery yesterday. All of that
> delivery
> has been reserved for Sight Village, the next delivery of stock to
> RNIB is
> due on 21 August. So if you want to jump the queue, go to Sight
> Village and
> you'll get one ahead of those folks who ordered one before you.
>
> Must say, I can understand RNIB not wanting to be stood at a stand
> demonstrating something they can't sell because they have all been
> sold, but
> it's a tad unfair on folks who have ordered one already based on the
> article
> in the New Product Guide, particularly with the long delay before
> the next
> batch of stock is in.
>
> All the best,
> Barry G
>
> ----- Original Message -----
> From: "Long, Alison" <Alison.Long@xxxxxxxxxxx>
> To: <access-uk@xxxxxxxxxxxxx>
> Sent: Tuesday, July 07, 2009 12:18 PM
> Subject: [access-uk] Re: More info for the Penfriend!
>
>
>> Hi,
>> Just to clarify, the labels are not designed to be peeled off items
>> and
>> re-applied to other items. You can re-record (the old recording is
>> automatically deleted from the pen) and you can save on labels with
>> a bit
>> of creativity. So, the example on YouTube; if you regularly
>> purchase the
>> same product in a jar, you can just replace the lid with the
>> label. For
>> freezer items, you could apply labels to those big pegs you can buy
>> so
>> your peas don't go everywhere, that way you can reuse the label on
>> the
>> peg.
>>
>> We've worked hard to keep the product and the label costs down. A
>> set of
>> 380 labels will cost £9.99. The first pack will have three different
>> types: small round, large round and large square labels. Once the
>> product
>> is on sale, we'll be seeking feedback on customer preference. Are
>> the
>> different shapes useful, are different colours of interest to some
>> customers, etc. We're also trialling some laundry labels at the
>> moment.
>>
>> Thanks
>> Alison
>>
>> Alison Long
>> Products & Publications
>> Royal National Institute of Blind People
>> Bakewell Road
>> Orton Southgate
>> Peterborough
>> PE2 6XU
>> England
>>
>> Tel: +44 1733 375178
>> Fax: +44 1733 375383
>> -----Original Message-----
>> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
>> Behalf
>> Of william lomas
>> Sent: 07 July 2009 12:02
>> To: access-uk@xxxxxxxxxxxxx
>> Subject: [access-uk] Re: More info for the Penfriend!
>>
>> ten pounds a pack i believe
>>
>> On 7 Jul 2009, at 11:58, Eleanor Burke wrote:
>>
>>> How cheap?
>>>
>>> Eleanr
>>> ----- Original Message ----- From: "Mann, Madleen"
>>> <Madleen.Mann@xxxxxxxxxxx
>>>>
>>> To: <access-uk@xxxxxxxxxxxxx>
>>> Sent: Tuesday, July 07, 2009 11:47 AM
>>> Subject: [access-uk] More info for the Penfriend!
>>>
>>>
>>>> Hi,
>>>>
>>>> I thought I'd mention too that the lables for the penfriend are so
>>>> cheap and affordable that you can easily dispose of them should you
>>>> really have to throw packaging etc. We will be offering 2 extra
>>>> packages
>>>> of lables and more packages will follow in the coming months.
>>>>
>>>> It is also important to be aware of the fantastic oppurtunity you
>>>> get
>>>> when you order the penfriend our volenteers will be trained to help
>>>> you
>>>> to carry out labling tasks.
>>>>
>>>> Best wishes, madleen
>>>>
>>>>
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