Hi, As we're not 100% sure we'll have stock to sell yet, I would wait. If we do have stock, we won't run out. We have a contingency plan to get more stock from Peterborough each day. We also have a credit card machine on the stand, so it's no problem paying and taking it away or paying and having it delivered to home. Thanks Alison Alison Long Products & Publications Royal National Institute of Blind People Bakewell Road Orton Southgate Peterborough PE2 6XU England Tel: +44 1733 375178 Fax: +44 1733 375383 -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of william lomas Sent: 07 July 2009 13:27 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: More info for the Penfriend! alison can one ring up and pre-order one for sight village? and pay for it using a card and pick it up there On 7 Jul 2009, at 13:11, Long, Alison wrote: > Hi > Barry is correct, that is the information that Customer Services > have, which will be updated later today. > > The latest stock situation is as follows: > > 45 due tomorrow. These are not final final model, but are just > missing a bit of screen printing. We will use these to demonstrate > at Sight Village. The pen has the facility to record onto one pen > and copy across to others, so we're going to label all the products > on display, so that customers can independently browse the shop if > they want to using one of a batch of pens. We will also use some of > these to send to distributors and resource centres. > > Several hundred are due next week. We are hoping that we'll have > them in time to sell at Sight Village, but to be honest it is touch > and go. They are being manufactured in China as we speak! The > delivery date for the additional pack of labels is 25 July, but you > get 127 with the PenFriend to get you started. > > I don't want any disappointed customers at Sight Village! There is > enough stock coming in to fulfil the orders Customer Services have > taken and sales at Sight Village, so one method of purchase isn't > going to get one to you any quicker over the other. > > As soon as I have confirmation of delivery date, happy to post. > > Thanks > Alison > > > Alison Long > Products & Publications > Royal National Institute of Blind People > Bakewell Road > Orton Southgate > Peterborough > PE2 6XU > England > > Tel: +44 1733 375178 > Fax: +44 1733 375383 > -----Original Message----- > From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On > Behalf Of Barry G > Sent: 07 July 2009 12:57 > To: access-uk@xxxxxxxxxxxxx > Subject: [access-uk] Re: More info for the Penfriend! > > Just to pour water on bonfires unless you are going to Sight > Village... > > I ordered one last week or the week before and they were out of > stock. This > thread has prompted me to phone RNIB customer services who were very > helpful > but who told me that they had a delivery yesterday. All of that > delivery > has been reserved for Sight Village, the next delivery of stock to > RNIB is > due on 21 August. So if you want to jump the queue, go to Sight > Village and > you'll get one ahead of those folks who ordered one before you. > > Must say, I can understand RNIB not wanting to be stood at a stand > demonstrating something they can't sell because they have all been > sold, but > it's a tad unfair on folks who have ordered one already based on the > article > in the New Product Guide, particularly with the long delay before > the next > batch of stock is in. > > All the best, > Barry G > > ----- Original Message ----- > From: "Long, Alison" <Alison.Long@xxxxxxxxxxx> > To: <access-uk@xxxxxxxxxxxxx> > Sent: Tuesday, July 07, 2009 12:18 PM > Subject: [access-uk] Re: More info for the Penfriend! > > >> Hi, >> Just to clarify, the labels are not designed to be peeled off items >> and >> re-applied to other items. You can re-record (the old recording is >> automatically deleted from the pen) and you can save on labels with >> a bit >> of creativity. So, the example on YouTube; if you regularly >> purchase the >> same product in a jar, you can just replace the lid with the >> label. For >> freezer items, you could apply labels to those big pegs you can buy >> so >> your peas don't go everywhere, that way you can reuse the label on >> the >> peg. >> >> We've worked hard to keep the product and the label costs down. A >> set of >> 380 labels will cost £9.99. The first pack will have three different >> types: small round, large round and large square labels. Once the >> product >> is on sale, we'll be seeking feedback on customer preference. Are >> the >> different shapes useful, are different colours of interest to some >> customers, etc. We're also trialling some laundry labels at the >> moment. >> >> Thanks >> Alison >> >> Alison Long >> Products & Publications >> Royal National Institute of Blind People >> Bakewell Road >> Orton Southgate >> Peterborough >> PE2 6XU >> England >> >> Tel: +44 1733 375178 >> Fax: +44 1733 375383 >> -----Original Message----- >> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On >> Behalf >> Of william lomas >> Sent: 07 July 2009 12:02 >> To: access-uk@xxxxxxxxxxxxx >> Subject: [access-uk] Re: More info for the Penfriend! >> >> ten pounds a pack i believe >> >> On 7 Jul 2009, at 11:58, Eleanor Burke wrote: >> >>> How cheap? >>> >>> Eleanr >>> ----- Original Message ----- From: "Mann, Madleen" >>> <Madleen.Mann@xxxxxxxxxxx >>>> >>> To: <access-uk@xxxxxxxxxxxxx> >>> Sent: Tuesday, July 07, 2009 11:47 AM >>> Subject: [access-uk] More info for the Penfriend! >>> >>> >>>> Hi, >>>> >>>> I thought I'd mention too that the lables for the penfriend are so >>>> cheap and affordable that you can easily dispose of them should you >>>> really have to throw packaging etc. We will be offering 2 extra >>>> packages >>>> of lables and more packages will follow in the coming months. >>>> >>>> It is also important to be aware of the fantastic oppurtunity you >>>> get >>>> when you order the penfriend our volenteers will be trained to help >>>> you >>>> to carry out labling tasks. >>>> >>>> Best wishes, madleen >>>> >>>> >>>> -- >>>> DISCLAIMER: >>>> >>>> NOTICE: The information contained in this email and any attachments >>>> is >>>> confidential and may be privileged. 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