alison can one ring up and pre-order one for sight village? and pay for it using a card and pick it up there On 7 Jul 2009, at 13:11, Long, Alison wrote:
HiBarry is correct, that is the information that Customer Services have, which will be updated later today.The latest stock situation is as follows:45 due tomorrow. These are not final final model, but are just missing a bit of screen printing. We will use these to demonstrate at Sight Village. The pen has the facility to record onto one pen and copy across to others, so we're going to label all the products on display, so that customers can independently browse the shop if they want to using one of a batch of pens. We will also use some of these to send to distributors and resource centres.Several hundred are due next week. We are hoping that we'll have them in time to sell at Sight Village, but to be honest it is touch and go. They are being manufactured in China as we speak! The delivery date for the additional pack of labels is 25 July, but you get 127 with the PenFriend to get you started.I don't want any disappointed customers at Sight Village! There is enough stock coming in to fulfil the orders Customer Services have taken and sales at Sight Village, so one method of purchase isn't going to get one to you any quicker over the other.As soon as I have confirmation of delivery date, happy to post. Thanks Alison Alison Long Products & Publications Royal National Institute of Blind People Bakewell Road Orton Southgate Peterborough PE2 6XU England Tel: +44 1733 375178 Fax: +44 1733 375383 -----Original Message-----From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Barry GSent: 07 July 2009 12:57 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: More info for the Penfriend!Just to pour water on bonfires unless you are going to Sight Village...I ordered one last week or the week before and they were out of stock. This thread has prompted me to phone RNIB customer services who were very helpful but who told me that they had a delivery yesterday. All of that delivery has been reserved for Sight Village, the next delivery of stock to RNIB is due on 21 August. So if you want to jump the queue, go to Sight Village andyou'll get one ahead of those folks who ordered one before you. Must say, I can understand RNIB not wanting to be stood at a standdemonstrating something they can't sell because they have all been sold, but it's a tad unfair on folks who have ordered one already based on the article in the New Product Guide, particularly with the long delay before the nextbatch of stock is in. All the best, Barry G ----- Original Message ----- From: "Long, Alison" <Alison.Long@xxxxxxxxxxx> To: <access-uk@xxxxxxxxxxxxx> Sent: Tuesday, July 07, 2009 12:18 PM Subject: [access-uk] Re: More info for the Penfriend!Hi,Just to clarify, the labels are not designed to be peeled off items andre-applied to other items. You can re-record (the old recording isautomatically deleted from the pen) and you can save on labels with a bit of creativity. So, the example on YouTube; if you regularly purchase the same product in a jar, you can just replace the lid with the label. For freezer items, you could apply labels to those big pegs you can buy so your peas don't go everywhere, that way you can reuse the label on thepeg.We've worked hard to keep the product and the label costs down. A set of380 labels will cost £9.99. The first pack will have three differenttypes: small round, large round and large square labels. Once the product is on sale, we'll be seeking feedback on customer preference. Are thedifferent shapes useful, are different colours of interest to somecustomers, etc. We're also trialling some laundry labels at the moment.Thanks Alison Alison Long Products & Publications Royal National Institute of Blind People Bakewell Road Orton Southgate Peterborough PE2 6XU England Tel: +44 1733 375178 Fax: +44 1733 375383 -----Original Message-----From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On BehalfOf william lomas Sent: 07 July 2009 12:02 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: More info for the Penfriend! ten pounds a pack i believe On 7 Jul 2009, at 11:58, Eleanor Burke wrote:How cheap? Eleanr ----- Original Message ----- From: "Mann, Madleen" <Madleen.Mann@xxxxxxxxxxxTo: <access-uk@xxxxxxxxxxxxx> Sent: Tuesday, July 07, 2009 11:47 AM Subject: [access-uk] More info for the Penfriend!Hi, I thought I'd mention too that the lables for the penfriend are so cheap and affordable that you can easily dispose of them should you really have to throw packaging etc. We will be offering 2 extra packages of lables and more packages will follow in the coming months.It is also important to be aware of the fantastic oppurtunity you getwhen you order the penfriend our volenteers will be trained to help you to carry out labling tasks. Best wishes, madleen -- DISCLAIMER: NOTICE: The information contained in this email and any attachments is confidential and may be privileged. If you are not the intendedrecipient you should not use, disclose, distribute or copy any of thecontent of it or of any attachment; you are requested to notify thesender immediately of your receipt of the email and then to delete itand any attachments from your system. RNIB endeavours to ensure that emails and any attachments generated by its staff are free from viruses or other contaminants. However, itcannot accept any responsibility for any such which are transmitted.We therefore recommend you scan all attachments.Please note that the statements and views expressed in this email andany attachments are those of the author and do not necessarily represent those of RNIB. 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