[access-uk] Re: More Outlook 2010 problems

Hi Jim,

Hope it works. Sorry, not quite on the same wavelength, 'Finally the other
point about the switch from my default browser, Firefox, to IE 7is a
mystery.' Are you also having problems with IE7?

John.

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Jim Williams
Sent: 03 May 2012 12:25
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: More Outlook 2010 problems

Hi John,

First, thanks for the work arounds you sent details for, I'll have a go this
afternoon and let you know.

The issue regarding Outlook 2003 and 2010.  I didn't uninstall anything
before installing Office 2010 so the system must have dumped 2003 as I can't
find it anywhere on my system although I will do one more search just in
case.

Finally the other point about the switch from my default browser, Firefox,
to IE 7is a mystery.

Jim

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx
[mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of John Gregory
Sent: 03 May 2012 11:24
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: More Outlook 2010 problems

Hi Jim,

If Office 2003 wasn't uninstalled prior to installing Office 2010, then the
Office 2003 programs will be left on the system as they can both be used and
co-exist on the same system. This is not, however, true of Outlook, as only
one version of Outlook can be on the system at any one time and this is why
Outlook 2010 is the version on your system. You can safely uninstall the
Office 2003 programs if you so wish and this will not affect the Office 2010
programs.

Anyway, back to your Outlook issue. It could be that you are viewing the
messages in the reading pane, so for a start, let's get rid of that and see
how you go on.

1. Shift F6 twice to the ribbon menu and right cursor to the 'view' menu.
2. Cursor down until you get to 'layout' and then press right cursor.
3. Cursor down until you get to 'reading pane' and press the spacebar to
open the dropdown menu.
4. Cursor down to 'off' and press the enter key.

It is also a good idea to turn off the 'to-do' feature - that is, of course,
if you don't use it.

1. Do as above steps from 1. To 2. and then cursor down until you get to
'to-do bar'.
2. Press the spacebar on the item which will open a dropdown menu, cursor
down until you get to 'off' option and press the enter key.
3. Close and restart Outlook and see if you can delete unwanted items.

John.

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx
[mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Jim Williams
Sent: 02 May 2012 21:09
To: bcab@xxxxxxxxxxxxxxxxx
Cc: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] More Outlook 2010 problems

Hi Lists,

Apologies for cross postings.

Using JAWS 13 and Outlook 2010

On odd occasions when I want to delete a new e-mail I don't want to read,
pressing the Delete key takes me into the message instead.  And I'm stuck in
the dam thing!

Pressing Escape does nothing and I have no choice but to press Alt+F4.  Of
course, this takes me out of the Outlook altogether.

What I cannot also understand is that when Office 2010 was installed, all
Office 2003 programmes were left on my system, except for Outlook which I
appear to be stuck with.

Any suggestions?  (Polite ones only please!)

Jim Williams

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