I've recently received from Bones, the Swiss manufacturers, a firmware upgrade for the Milestone 311. The accompanying notes say that this will give improved performance with Daisy reading, for which a bit hurray and also something associated with Speak out. Unfortunately, the notes are not clear on exactly what speak out is, how it relates to the Milestone and the new firmware. Can anyone enlighten me please? http://www.bbc.co.uk/ This e-mail (and any attachments) is confidential and may contain personal views which are not the views of the BBC unless specifically stated. If you have received it in error, please delete it from your system. Do not use, copy or disclose the information in any way nor act in reliance on it and notify the sender immediately. Please note that the BBC monitors e-mails sent or received. Further communication will signify your consent to this.