One thing you must realise about opening attachments directly from within a message in Outlook Express or for that matter I think Outlook is that it opens them from a temporary folder. Therefore if you just press control+S to save then it will save in the same location and will be gone by the time you need it. The best approach with attachments is to "Save" them to a location that is accessible to you rather than a temporary folder A compromise might be that if you do open the attachment directly from the message always remember to select a folder for the opened attachment to go into before leaving it then you will be able to find it again. Regards. Tristram Llewellyn Sight and Sound Technology Technical Support www.sightandsound.co.uk Mail: Tristram: tristram.llewellyn@xxxxxxxxxxxxxxxxxxx Technical: Support@xxxxxxxxxxxxxxxxxxx General - info@xxxxxxxxxxxxxxxxxxx Phone: Support line: 0845 634 7979 Sight and Sound Technology Limited is a company registered in England and Wales, with company number 1408275. Sight and Sound Technology Welton House North Wing Summerhouse Road Moulton Park Northampton NN3 6WD VAT Number - GB 860 2121 66. From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Eleanor Burke Sent: 28 October 2009 16:16 To: bcab@xxxxxxxxxxxxx; access-uk@xxxxxxxxxxxxx Subject: [access-uk] Loosing Saved Files in outlook Express Hi Often I make a mistake when I get an attachment, e.g. I had a Word Document by way of a Form today and opened it and completed it in Word. Then I just clicked on Save and as the form already had a name it got saved rather than Save As. It did not go in to My Documents but only into what I can describe as an area on my computer I do not know how to access. It is some folder which seems to begin with the legger G and has numbers and letters associated with it. I presume it is some form of Temporary folder. How might I find this folder to retreive my document? ______________________________________________________________________ This email has been scanned by the MessageLabs Email Security System. For more information please visit http://www.messagelabs.com/email ______________________________________________________________________