[access-uk] Re: Leaving BT
- From: "Barry Hill" <bbinc@xxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Thu, 5 Jul 2007 17:39:01 +0100
I don't have cable. I use Tiscali and get up to 8mb unlimited broadband,
free calls to any land line in the UK and free line rental for £19.99 a
month. BT are no longer in the equation.
Barry
----- Original Message -----
From: "Christine Weetman" <goatmum@xxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Thursday, July 05, 2007 5:26 PM
Subject: [access-uk] Re: Leaving BT
Simon, what is the catch? Is there a download limit? Will you keep your BT
line? If so, Bt will know your excuse was an excuse? haha
I would be interested in joining up to but we can't get cable lines here
only via the phone. Is it really £20 per month for phone and broadband?
Thanks, CW
----- Original Message -----
From: "simon.dowling" <simodowl@xxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Thursday, July 05, 2007 5:03 PM
Subject: [access-uk] Re: Leaving BT
> HI DJ, I TOO AM LEAVING BT, AS A VIRGIN REP CAME ROUND AND ASKED WHETHER I
> WAS HAPPY WITH WHOM I'M WITH.
> THEY SAID TO ME NOT TO TELL THEM I WAS MOVING TO ANOTHER PROVIDER, BECAUSE
> BT WOULD QUIBLE OVER MY CONTRACT.
> INSTEAD THEY SAID TO TELL THEM THAT I WAS MOVING IN TO A SICK RELATIVE'S
> HOUSE TO LOOK AFTER THEM, AND THEY ALREADY HAD A PHONE LINE SO I WOULDN'T
> HAVE ANY PROBS WITH THEM.
> I MUST SAY VIRGIN WILL SAVE ME MONEY AS THEY WOULD CHARGE ME 20 PER MONTH
> FOR BROADBAND AND A PHONE LINE AND CALLS WOULD BE FREE UNLESS I PHONED A
> MOBI.
> MY BT COSTS ME ON AVERAGE ABOUT 150 PER QUARTER.
> SO AS SOON AS I HAVE PAID THIS BILL I WILL BE CHANGING OVER.
> http://www.secretsthatwekeep.com/003
> Simon
> creator and owner of the winmx4theblind mailing list.
> to find out more visit
> http://groups.google.com/group/winmx4theblind
> Group email address winmx4theblind@xxxxxxxxxxxxxxxx
> msn, simodowl@xxxxxxxxxxx
> skype, slifinger
> ----- Original Message -----
> From: "Dj Paddy" <mygroups@xxxxxxxxxxxxx>
> To: <access-uk@xxxxxxxxxxxxx>
> Cc: <bcab@xxxxxxxxxxxxx>
> Sent: Thursday, July 05, 2007 4:33 PM
> Subject: [access-uk] Leaving BT
>
>
> > Hi all,
> >
> > We are leaving BT's pathetic 8mb service and moving to 20mb cable on the
> > 17th of this month.
> >
> > BT customer options gave us a bit of hassle, saying we'd be lible for
the
> > payments remaining on our 18 month contract and that if we didnt' pay it
> > we'd be taken to court, and the usual rhetoric that they dont' guarantee
> > speeds.
> >
> > The technician who's been helping us with the entire process along with
> > his manager has assured us that this is not the case.
> >
> > In short, if people do decide to challenge BT for end user performance
> > issues don't take any nonsense, get to speak to somebody who knows what
> > they're talking about, have the call eskaulated to a senior technician
and
> > explain you're phoning about throughput.
> >
> > I'm exhausted by the whole process, 5 engineers, 3 of which where
> > broadband engineers who didnt' know they're arse from their elbow
barring
> > one, countless phone calls, and testing both on BT's part and mine. The
> > amount of hardware including routers, computers, filters I've tryed is
> > staggering.
> >
> > Still, I learnt alot about ADSL! You can't put a price on that
> > experience.
> >
> > Thanks to each and everyone of you that offered advice and
encouragement.
> >
> > I even have went as far as to write a 9 page letter to BBC's watchdog as
> > I'm concerned there are quite possibly alot of people out there
recieving
> > very poor performance and are being fogged off. If you're far away from
> > the exchange or your exchange doesnt' support the speeds and you're well
> > informed about this then fine, but for those that aren't...
> >
> > If anyone wants support concerning DSL and what questions to put to
> > unknowledgeable and in my experience patronising staff dont' hesitate to
> > mail me privately and I'll see if I can help out.
> >
> > Dj Paddy
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