Simon, what is the catch? Is there a download limit? Will you keep your
BT
line? If so, Bt will know your excuse was an excuse? haha
I would be interested in joining up to but we can't get cable lines here
only via the phone. Is it really £20 per month for phone and broadband?
Thanks, CW
----- Original Message -----
From: "simon.dowling" <simodowl@xxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Thursday, July 05, 2007 5:03 PM
Subject: [access-uk] Re: Leaving BT
HI DJ, I TOO AM LEAVING BT, AS A VIRGIN REP CAME ROUND AND ASKED WHETHER
I
WAS HAPPY WITH WHOM I'M WITH.
THEY SAID TO ME NOT TO TELL THEM I WAS MOVING TO ANOTHER PROVIDER,
BECAUSE
BT WOULD QUIBLE OVER MY CONTRACT.
INSTEAD THEY SAID TO TELL THEM THAT I WAS MOVING IN TO A SICK RELATIVE'S
HOUSE TO LOOK AFTER THEM, AND THEY ALREADY HAD A PHONE LINE SO I WOULDN'T
HAVE ANY PROBS WITH THEM.
I MUST SAY VIRGIN WILL SAVE ME MONEY AS THEY WOULD CHARGE ME 20 PER MONTH
FOR BROADBAND AND A PHONE LINE AND CALLS WOULD BE FREE UNLESS I PHONED A
MOBI.
MY BT COSTS ME ON AVERAGE ABOUT 150 PER QUARTER.
SO AS SOON AS I HAVE PAID THIS BILL I WILL BE CHANGING OVER.
http://www.secretsthatwekeep.com/003
Simon
creator and owner of the winmx4theblind mailing list.
to find out more visit
http://groups.google.com/group/winmx4theblind
Group email address winmx4theblind@xxxxxxxxxxxxxxxx
msn, simodowl@xxxxxxxxxxx
skype, slifinger
----- Original Message -----
From: "Dj Paddy" <mygroups@xxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Cc: <bcab@xxxxxxxxxxxxx>
Sent: Thursday, July 05, 2007 4:33 PM
Subject: [access-uk] Leaving BT
> Hi all,
>
> We are leaving BT's pathetic 8mb service and moving to 20mb cable on
> the
> 17th of this month.
>
> BT customer options gave us a bit of hassle, saying we'd be lible for
the
> payments remaining on our 18 month contract and that if we didnt' pay
> it
> we'd be taken to court, and the usual rhetoric that they dont'
> guarantee
> speeds.
>
> The technician who's been helping us with the entire process along with
> his manager has assured us that this is not the case.
>
> In short, if people do decide to challenge BT for end user performance
> issues don't take any nonsense, get to speak to somebody who knows what
> they're talking about, have the call eskaulated to a senior technician
and
> explain you're phoning about throughput.
>
> I'm exhausted by the whole process, 5 engineers, 3 of which where
> broadband engineers who didnt' know they're arse from their elbow
barring
> one, countless phone calls, and testing both on BT's part and mine.
> The
> amount of hardware including routers, computers, filters I've tryed is
> staggering.
>
> Still, I learnt alot about ADSL! You can't put a price on that
> experience.
>
> Thanks to each and everyone of you that offered advice and
encouragement.
>
> I even have went as far as to write a 9 page letter to BBC's watchdog
> as
> I'm concerned there are quite possibly alot of people out there
recieving
> very poor performance and are being fogged off. If you're far away
> from
> the exchange or your exchange doesnt' support the speeds and you're
> well
> informed about this then fine, but for those that aren't...
>
> If anyone wants support concerning DSL and what questions to put to
> unknowledgeable and in my experience patronising staff dont' hesitate
> to
> mail me privately and I'll see if I can help out.
>
> Dj Paddy
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