Gena, I think I understand what the prices mean in your message, (below) but they are rather mucked up by the equals sign intrusion and some numbers which shouldn't be there. Can I suggest that until this peculiar problem is sorted that we resort to spelling out prices to avoid such unclearness? From Ray I can be contacted off-list at: mailto:ray-48@xxxxxxxx -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx]On Behalf Of Georgina Joyce Hi Just to throw more confusion into the pot. I wouldn't have thought it = is such a big issue. Even Bulldog provide us with a service, it is BT = that had to provide the line up to the house. So if we were to take up = with BT, they'd come and inspect or install a new line within 7 days, = but as we were contractually obliged to continue with Bulldog when we = moved here, we had to wait 28 days. I'd go with what was NTL now Virgin = if I could simply because the infrastructure is new and more capable of = taking data transmissions. ADSL services are just tacking on an old = flaky network that was never designed for that purpose. But alas, we = all don't have the choice. There's a skill in choosing an Internet = Service Provider and I've made some blunders. BT's support is better = but they charge more. You have to ask how critical is the support and = how critical is the finance. Take a second line here, for example, = Bulldog will fit one for =A399.99 and will take up to 28 days as they = have to pass the request on to BT to undertake the work. For the same = service direct from BT and cut out the middle man it's =A3124.99. Then = the subsequent line rental from BT, if paid by Direct Debit, is =A311.00 = a month, whereas, Bulldog charge =A310.50 a month. There's also other = differences relating to the duration of the contract etc.. And this = just the phone line to carry the ADSL service. HTH Gena Amateur Call: M 0 E B P VOIP / IM: gena1959uk ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq