[access-uk] Re: K-NFB Reader update

Hi Will,
 
Yeah, like they are going to just give you your money back.  There is no
legal reason why they should, since owners of KNFB have had the unit for
about 18 months.  Just like any piece of technology, when it is no longer
upgraded, the manufacturer is not obligated in any way to give you your
money back, just because it is no longer being developed.
 
All the best
 
Steve

  _____  

From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
william lomas
Sent: Sunday 10 February 2008 12:37
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: K-NFB Reader update


hi i suggest you all ask for your money back so 1300 pounds as what you ahve
should be priced at 1300 pounds for everyone not jsut knew people buying the
classic so yeah ask for half your moeny back 

On 10 Feb 2008, at 10:48, Jackie Cairns wrote:



Hi Paddy
 
I think, trying to be devil's advocate here, that the PDA is probably going
to be too difficult to continue getting hold of.  If you could see the K-NFB
Reader, it is a PDA and a camera that have been attached by a USB, then put
together in a case.  Having said that, they must have known that it would be
difficult to continue maintaining the hardware when they launched it.
 
I guess their way of looking at it is that they are moving forward, but
taking the software to another platform, the mobile phone.  But it is a
shame for those who have bought the original and will no longer enjoy the
benefits of being able to upgrade the software.  After all, 18 months isn't
that long for something of its price, but it is a long time in the
technology industry when hardware changes just about every week.
 
Jackie

Email: cairnsplace@xxxxxxx
Skype Name: Cairnsplace

----- Original Message -----
From: Dj Paddy <mailto:mygroups@xxxxxxxxxxxxx> 
To: access-uk@xxxxxxxxxxxxx
Sent: Saturday, February 09, 2008 10:50 PM
Subject: [access-uk] Re: K-NFB Reader update

Wooo, that's a bit of a shocker.
 
I think these companys should have a life plan for their software, similar
to Microsoft with Windows and other products.
 
This screams of unprofessionalism IMHO.
 
We've a new product so lets drop this like a brick because we can make more
money perhaps of the other?
 
If they were going to drop it a nicer gesture would have been to make all or
part of the softwares code public available so that the community could keep
the software upgrades going.
It worries me when companys do this.  It's not a confidence builder.
 
Dj Paddy
----- Original Message -----

From: Jackie Cairns <mailto:cairnsplace@xxxxxxx> 
To: access-uk@xxxxxxxxxxxxx
Sent: Thursday, February 07, 2008 1:45 PM
Subject: [access-uk] Re: K-NFB Reader update

Terry, my sentiments exactly.  We are not talking about a few pounds here.
A real pity, and perhaps a concern for the future for anyone thinking of
embarking on the mobile phone version.
 
Jackie

Email: cairnsplace@xxxxxxx
Skype Name: Cairnsplace

----- Original Message -----
From: Terry Clasper <mailto:terry.clasper@xxxxxxxxxxxxxx> 
To: access-uk@xxxxxxxxxxxxx
Sent: Thursday, February 07, 2008 1:08 PM
Subject: [access-uk] Re: K-NFB Reader update

This is indeed very disappointing.
People invest in technology that isn't quite there because they trust the
developer to continually improve the software.
Even if they didn't want to continue to develop the hardware plattform they
should have agreed to develop the software for it for a reasonable period of
time.
This is one of the reasons why users get so upset and frustrated!

----- Original Message -----
From: Jackie Cairns <mailto:cairnsplace@xxxxxxx> 
To: Access UK Mailing List <mailto:access-uk@xxxxxxxxxxxxx> 
Sent: Thursday, February 07, 2008 12:50 PM
Subject: [access-uk] K-NFB Reader update

Hi Listers
 
For those who have been following the various threads on this topic, I have
some further interesting news.
 
I thought you might like to know that I have today heard from a most
reliable source that K-NFB Reader Classic, which is the model I have, is no
longer being developed.  There will be no further software upgrades, and
efforts will concentrate solely on the mobile phone version.
 
I think this is a dreadful shame, given its huge cost, and an indictment on
the company in failing to recognise the end users who bought it in good
faith.
 
While I am still delighted with my Reader, it is hugely disappointing to
know that it will not be improved upon, and that those connected with the
K-NFB project will now turn their efforts to the mobile phone version.  My
understanding is that the current Readers will be sold for £1,300 instead of
the original £2,625.
 
Jackie


Email: cairnsplace@xxxxxxx
Skype Name: Cairnsplace



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