[access-uk] KNFB Reader focus problem

  • From: Léonie Watson <tink@xxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Fri, 16 Oct 2009 14:08:37 +0100

        I bought the KNFB Reader this week, but I'm struggling to get to
grips with it. When I try to get a field report, it usually tells me that it
couldn't focus properly and fails to take an alignment shot.

        I've got the document on a flat surface, which is black in colour.
The surface of the document is flat and the light is good. No matter what
height I move from the surface, I seem to get the same result.

        I can work with the training document with reasonable success,
although I often get an unexplained message about there not being enough
identifiers. I can't find anything relating to identifiers in the user
manual, so I'm not sure what that might mean.


        I've been trying to sort through our post, so wonder whether
envelopes are particularly tricky? I've been practicing for over a day now,
and it's getting a bit disheartening.

        If anyone has any tips not included in the user manual, I'd welcome
your help. Thanks.

Léonie.





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