Hi Steve.I have two criticisms of KNFB reader that in my view will not be putting it on my wishlist. Firstly. the price as always *smile*, it has to be the most expensive symbian application there is; However, my main gripe is the extremely limited number of phones you can use it with. Since in my view the N82 looks like something out of a fisher price catalog, probably under the title My First Mobile and the 6220 classic doesn't have wireless, neither phone appeals.
All the best, Ibrahim.----- Original Message ----- From: "Steve Nutt" <steve@xxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx> Sent: Saturday, June 27, 2009 12:28 PM Subject: [access-uk] Re: KNFB Mobile Demo
Hi Eleanor,This is one of my criticisms of KNFB Reader, and that is there is no 30 daydemo. There really should be considering the cost of it. I hope Jackie or someone at S and S will pass that on. There is after all, demos of Talks, and because KNFB is harder to use until you learn how toalign the camera, it is even more important that they should let you have ademo. All the best Steve -----Original Message-----From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf OfELEANOR BURKE Sent: Saturday 27 June 2009 10:51 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: KNFB Mobile DemoThanks Jackie. I must do that either sight village or a demo from someone.Only thing is then I will want one!!! Smile. Eleanor----- Original Message ----- From: "Jackie Cairns" <jackie.cairns@xxxxxxxxxxxxxxxxxxx>To: <access-uk@xxxxxxxxxxxxx> Sent: Saturday, June 27, 2009 10:38 AM Subject: [access-uk] Re: KNFB Mobile DemoHi EleanorThe K-NFB Reader software is, indeed, the product which goes on the N82 or6220 Classic. Sight Village is being held in Birmingham between 14 and 16 July, inclusive. There may well be a Sight Village London later in the year. If, however, you would like a demo, then just call the office and someone will help you, and answer any questions you have. Jackie Cairns Braille Specialist Email: Jackie.Cairns@xxxxxxxxxxxxxxxxxxx Sight and Sound Technology Ltd Welton House North Wing Summerhouse Road Moulton Park Northampton NN3 6WD Telephone: 01604 798024 Fax: 01604 798090 Web: www.sightandsound.co.uk -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of ELEANOR BURKE Sent: 27 June 2009 10:23 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] KNFB Mobile Demo Hi Jackie Is this KNFB reader the one people use with mobile phones? I woujld love to have a demo. Remind me please if you do not mind, when and where is Sight Village? Will it be in london this year also? Eleanor ----- Original Message ----- From: "Jackie Cairns" <jackie.cairns@xxxxxxxxxxxxxxxxxxx> To: <access-uk@xxxxxxxxxxxxx> Sent: Saturday, June 27, 2009 10:14 AM Subject: [access-uk] Re: TIME FOR A RANT ...I would just like to say that, as an end user for many years of assistivetechnology, I care passionately about customer care and support. Much ofthe equipment we buy costs a lot of money, and it is important to know if a particular piece of kit is right for you. All I can say, without advertising, is that if anyone requires ademonstration of the products we sell, you contact the office and ask forone. We try to offer no-obligation demonstrations throughout the UK. Admittedly, there are some far-flung places where going to demo a piece of equipment can be costly, and we do try to make every effort to accommodate such a scenario. In my role, I look after all the Braille products and K-NFB Reader mobile. I have met so many people in the last year, and been able to put voices tothe names I have conversed with through Email over several years of beingon these lists. It's the customer focus and ensuring that a person gets what they want out of technology that makes my job so worthwhile and rewarding. I'm sorry Carol that you have had an unfortunate experience. Jackie Cairns Braille Specialist Email: Jackie.Cairns@xxxxxxxxxxxxxxxxxxx Sight and Sound Technology Ltd Welton House North Wing Summerhouse Road Moulton Park Northampton NN3 6WD Telephone: 01604 798024 Fax: 01604 798090 Web: www.sightandsound.co.uk -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of roger south Sent: 24 June 2009 15:43 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: TIME FOR A RANT ... Hi CarolYou have my sympathy as I've been down that street as well. Several yearsago I wanted to buy a portable book reader and the one to have was the Road Runner. I have a severe hearing loss and therefore hear mostly electronically. This made me wary as to whether it would be suitable for me.I phoned the dealer and was told the price etc. I explained my difficultyand fears so would I be able to return it if I needed to. In no circumstances I was told as the machine would be second hand. If it wasunsuitable I'd have to find a buyer to purchase it off me. What he didn'trealise and was not interested in listening to was that only the actual machine would be used briefly as I would have used my own batteries out ofcourtesy and I never use head-phones ever as they are of no use to me. Myown induction loop would have been plugged in instead. Another list member agreed to meet me and allow me to try his. Ittranspired I was unable to get on with it and never did purchase one. Butthe dealer in question, due to his short sightedness and rude behaviour has lost a potential customer for life. I would wait for hell to freeze over before I bought even a box of matches from him in the future. Rger ----- Original Message ----- From: "Carol Pearson" <carol.pearson29@xxxxxxxxxxxxxx> To: "Access UK Mailing List" <access-uk@xxxxxxxxxxxxx> Sent: Wednesday, June 24, 2009 10:10 AM Subject: [access-uk] TIME FOR A RANT ... Hi all, I don't exactly apologise for this post and I'll try to keep it brief! I've just written about my recent experience when visiting the RNIB shop at Judd Street for the first time a few weeks back ... (I won't repeat here what I wrote there ...)My quest to get a proper indepth demonstration of the Plextalk Pocket hasbeen exceedingly difficult ... and I've now decided to give it up. Not only was I unable to get anything like a demonstration at the RNIB, but I have declined to purchase the "Infotech" article. This was the last nail in the coffin for me! I was told this would cost me £10 as I'm not a regular subscriber to "Infotech" and you can no longer purchase individual articles at a reasonable rate. I think £10 is too steep and, despite my writing both Brian and Terry at T&T, I heard nothing from them. Well, that's just too bad! It seems my quest for a recorder I'll really like and get on with is just not to be! Surely, it ought to be easier than this to get proper demonstrations and aworking knowledge of this high tech stuff for which we have to pay fairlyhigh prices anyway ... 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