[access-uk] Re: KNFB Mobile Demo

Hi Eleanor,

This is one of my criticisms of KNFB Reader, and that is there is no 30 day
demo. There really should be considering the cost of it.

I hope Jackie or someone at S and S will pass that on. There is after all,
demos of Talks, and because KNFB is harder to use until you learn how to
align the camera, it is even more important that they should let you have a
demo.

All the best

Steve

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
ELEANOR BURKE
Sent: Saturday 27 June 2009 10:51
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: KNFB Mobile Demo

Thanks Jackie.  I must do that either sight village or a demo from someone. 
Only thing is then I will want one!!! Smile.

Eleanor
----- Original Message ----- 
From: "Jackie Cairns" <jackie.cairns@xxxxxxxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Saturday, June 27, 2009 10:38 AM
Subject: [access-uk] Re: KNFB Mobile Demo


> Hi Eleanor
>
> The K-NFB Reader software is, indeed, the product which goes on the N82 or

> 6220 Classic.
>
> Sight Village is being held in Birmingham between 14 and 16 July, 
> inclusive.  There may well be a Sight Village London later in the year.
>
> If, however, you would like a demo, then just call the office and someone 
> will help you, and answer any questions you have.
>
>
> Jackie Cairns
> Braille Specialist
> Email: Jackie.Cairns@xxxxxxxxxxxxxxxxxxx
> Sight and Sound Technology Ltd
> Welton House North Wing
> Summerhouse Road
> Moulton Park
> Northampton
> NN3 6WD
> Telephone: 01604 798024
> Fax: 01604 798090
> Web: www.sightandsound.co.uk
>
> -----Original Message-----
> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf 
> Of ELEANOR BURKE
> Sent: 27 June 2009 10:23
> To: access-uk@xxxxxxxxxxxxx
> Subject: [access-uk] KNFB Mobile Demo
>
> Hi Jackie
> Is this KNFB reader the one people use with mobile phones?  I woujld love 
> to have a demo.  Remind me please if you do not mind, when and where is 
> Sight Village?  Will it be in london this year also?
>
> Eleanor
> ----- Original Message -----
> From: "Jackie Cairns" <jackie.cairns@xxxxxxxxxxxxxxxxxxx>
> To: <access-uk@xxxxxxxxxxxxx>
> Sent: Saturday, June 27, 2009 10:14 AM
> Subject: [access-uk] Re: TIME FOR A RANT ...
>
>
>>I would just like to say that, as an end user for many years of assistive
>>technology, I care passionately about  customer care and support.  Much of
>>the equipment we buy costs a lot of money, and it is important to know if 
>>a
>>particular piece of kit is right for you.
>>
>> All I can say, without advertising, is that if anyone requires a
>> demonstration of the products we sell, you contact the office and ask for
>> one.  We try to offer no-obligation demonstrations throughout the UK.
>> Admittedly, there are some far-flung places where going to demo a piece 
>> of
>> equipment can be costly, and we do try to make every effort to 
>> accommodate
>> such a scenario.
>>
>> In my role, I look after all the Braille products and K-NFB Reader 
>> mobile.
>> I have met so many people in the last year, and been able to put voices 
>> to
>> the names I have conversed with through Email over several years of being
>> on these lists.  It's the customer focus and ensuring that a person gets
>> what they want out of technology that makes my job so worthwhile and
>> rewarding.
>>
>> I'm sorry Carol that you have had an unfortunate experience.
>>
>>
>> Jackie Cairns
>> Braille Specialist
>> Email: Jackie.Cairns@xxxxxxxxxxxxxxxxxxx
>> Sight and Sound Technology Ltd
>> Welton House North Wing
>> Summerhouse Road
>> Moulton Park
>> Northampton
>> NN3 6WD
>> Telephone: 01604 798024
>> Fax: 01604 798090
>> Web: www.sightandsound.co.uk
>>
>> -----Original Message-----
>> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
>> Of roger south
>> Sent: 24 June 2009 15:43
>> To: access-uk@xxxxxxxxxxxxx
>> Subject: [access-uk] Re: TIME FOR A RANT ...
>>
>> Hi Carol
>>
>> You have my sympathy as I've been down that street as well. Several years
>> ago I wanted to buy a portable book reader and the one to have was the
>> Road Runner. I have a severe hearing loss and therefore hear mostly
>> electronically. This made me wary as to whether it would be suitable for
>> me.
>> I phoned the dealer and was told the price etc. I explained my difficulty
>> and fears so would I be able to return it if I needed to. In no
>> circumstances I was told as the machine would be second hand. If it was
>> unsuitable I'd have to find a buyer to purchase it off me. What he didn't
>> realise and was not interested in listening to was that only the actual
>> machine would be used briefly as I would have used my own batteries out 
>> of
>> courtesy and I never use head-phones ever as they are of no use to me. My
>> own induction loop would have been plugged in instead.
>>
>> Another list member agreed to meet me and allow me to try his. It
>> transpired I was unable to get on with it and never did purchase one. But
>> the dealer in question, due to his short sightedness and rude behaviour
>> has lost a potential customer for life. I would wait for hell to freeze
>> over before I bought even a box of matches from him in the future.
>>
>> Rger
>>
>> ----- Original Message -----
>> From: "Carol Pearson" <carol.pearson29@xxxxxxxxxxxxxx>
>> To: "Access UK Mailing List" <access-uk@xxxxxxxxxxxxx>
>> Sent: Wednesday, June 24, 2009 10:10 AM
>> Subject: [access-uk] TIME FOR A RANT ...
>>
>>
>> Hi all,
>>
>> I don't exactly apologise for this post and I'll try to keep it brief!
>>
>> I've just written about my recent experience when visiting the RNIB shop
>> at
>> Judd Street for the first time a few weeks back ...
>>
>> (I won't repeat here what I wrote there ...)
>>
>> My quest to get a proper indepth demonstration of the Plextalk Pocket has
>> been exceedingly difficult ... and I've now decided to give it up.
>>
>> Not only was I unable to get anything like a demonstration at the RNIB,
>> but
>> I have declined to purchase the "Infotech" article.  This was the last
>> nail
>> in the coffin for me!  I was told this would cost me £10 as I'm not a
>> regular subscriber to "Infotech" and you can no longer purchase 
>> individual
>> articles at a reasonable rate.  I think £10 is too steep and, despite my
>> writing both Brian and Terry at T&T, I heard nothing from them.
>>
>> Well, that's just too bad!  It seems my quest for a recorder I'll really
>> like and get on with is just not to be!
>>
>> Surely, it ought to be easier than this to get proper demonstrations and 
>> a
>> working knowledge of this high tech stuff for which we have to pay fairly
>> high prices anyway ...
>>
>> OK - rant over!
>>
>> --
>> Carol
>> carol.pearson29@xxxxxxxxxxxxxx
>>
>>
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>
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