I don't know if this will help, but is your Windows set to classic view? I had problems installing my Kerzweil V6 until I changed to classic. Barry ----- Original Message ----- From: "Ian Macrae" <ian.macrae@xxxxxxxxx> To: <access-uk@xxxxxxxxxxxxx> Sent: Wednesday, May 23, 2007 2:37 PM Subject: [access-uk] K1000 QUERY I've just had K1000 V7 re-registered on my machine as part of the BBC network set up here at work. When I've tried to configure it, for example changing the system voice, I find that most of the options are missing. The only voice available appears to be Microsoft Sven which is unlistenable to. The same THING APPLES IN THE READING VOICE DIALOGUE BOX. I also note that there doesn't seem to be an optimise scan option in the scanning drop down. Can anyone help please? http://www.bbc.co.uk/ This e-mail (and any attachments) is confidential and may contain personal views which are not the views of the BBC unless specifically stated. If you have received it in error, please delete it from your system. Do not use, copy or disclose the information in any way nor act in reliance on it and notify the sender immediately. Please note that the BBC monitors e-mails sent or received. Further communication will signify your consent to this. ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq