Hi Mike, Might be worthwhile going to the Freedom Scientific website and downloading the file and installing it from the HDD rather than using the internet updater? John. -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Mike Moore Sent: 04 May 2012 13:36 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] JFW 13 update Hi all, I am updating the JFW 13 standard version.... It is downloading the patch but is having trouble installing it. Any thoughts? It is a Dell x64 i7 laptop running Win 7 Home. Kind regards, Mike ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq