Hi Andy: Jaws usually asks for activations if a significant change to hardware has happened, as it changes the pc's locking code, which the authorisation uses to register the pc. . Maybe your software has done this too. So in affect, yes you've lost one life, but as Steve says, go to: www.fsactivate.com And enter in your cereal number and find how many auths you have left, then install another one by using your new auth disc as you say you have three authorisations, so I guess you are using ILM. If you do not have your authorisation number, email fs, or talk to your local dealer, who should be able to reset you there and then. Hth -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Steve Nutt Sent: 27 October 2008 21:29 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: JAWS activation problem Hi Eleanor, So long as Supernova is on the same machine, you can activate it as many times as you like I believe. It is not so with JAWS. Once you have hit the magic five number I believe, you have to get a code reset. This is simple though. To do this, go to http://www.fsactivate.com and enter your JAWS serial number, and follow the prompts. All the best Steve -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Eleanor Burke Sent: Monday 27 October 2008 20:54 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: JAWS activation problem Andy that happens with me and Supernova too but I don't have lost the lives. Hopefuly it will be the same with you but you might as well wait for someone else's comment. Eleanor ----- Original Message ----- From: "Andy" <andy@xxxxxxxxxxxxxxxxxxxxxxxxx> To: <access-uk@xxxxxxxxxxxxx> Sent: Monday, October 27, 2008 8:00 PM Subject: [access-uk] JAWS activation problem > Hi all. > > My new HP computer offered me an update today, so I accepted it and it > installed automatically. However after re-boot, JAWS is now asking for my > Activation number. Anyone know why this is happening and have I now lost > one of my three lives? Any advice would be very welcome. > > > Very best wishes. > Andy. > > ** To leave the list, click on the immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** access-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > -- I am using the free version of SPAMfighter. We are a community of 5.5 million users fighting spam. SPAMfighter has removed 462 of my spam emails to date. Get the free SPAMfighter here: http://www.spamfighter.com/len The Professional version does not have this message ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq __________ Information from ESET Smart Security, version of virus signature database 3560 (20081027) __________ The message was checked by ESET Smart Security. http://www.eset.com ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq