[access-uk] Re: Is there a VI group dedicated to travel matters?

  • From: "George Bell" <george@xxxxxxxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Tue, 8 Sep 2009 09:35:19 +0100

Things are fairly well explained at: 
http://www.disabledpersons-railcard.co.uk/ where, by the way, you can
apply or renew on-line.

Note the statement which I've copied from the URL below, and also the
use of the word "most":

http://www.disabledpersons-railcard.co.uk/what-is-a-disabled-persons-r
ailcard 

What is a Disabled Persons Railcard?

If you have a disability that makes travelling by train difficult you
might qualify for the Disabled Persons Railcard. The Railcard allows
you to get a 1/3 off most rail fares throughout Great Britain. If
you're travelling with an adult companion they also can get the same
discount - so you can save money for your friends too!

The following also appears elsewhere:
Any questions? See our Frequently Asked Questions page or email us at
disability@xxxxxxxxx You can also call us on: 
0845 605 0525 (telephone) 
0845 601 0132 (minicom/textphone for Deaf or customers with hearing
impairments) 


George.


-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
Behalf Of Ankers, Dave (UK)
Sent: 08 September 2009 08:13
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Is there a VI group dedicated to travel matters?

Hi all,

Sorry for submitting something not particularly tech related (apart
from
using GPS of course).

I would like to hear from anyone who knows of a group dedicated to VI
travel matters.

Especially concerning travel by rail.

I have recently had a dispute with a train guard on a northern rail
train to Leeds, on which I was told on presenting my concession plus
card that Greater Manchester transport had distributed loads of these
cards to drug users and alcoholics.

I also presented him with my disabled railcard, and was told that the
card only entitled me to some discount.
When in fact, it entitles me to a third off the price of both myself,
and my carer.

I was with my parents on our way to Moorfields, and had to catch a
train
to London from Leeds.

I told the train guard I was in possession of the card as I was
registered blind, and he responded by saying he had not seen anything
to
prove this!!!! The card!!!!! damn it.  So what did he think I was?

I was then told if I said another word, he would have me removed from
the train!

As I was with my parents, I did not have my cane with me, and nothing
to
show I had a sight problem, and why should I !

If I had not had to catch a train to London, you would have been
reading
the story in the national press, as I would have thrown him off the
train myself !!

So I am of course complaining to Northern rail, and would like to hear
from anyone else who has had similar problem with Northern rail and
how
they found the complaints procedure.

Regards

Dave Ankers

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