Hi Clive, But the support workers don't use my card without me there, I
carry the cards with me, the only time they touch it is when I am
either with drawing money or paying for things, once the transaction is
done they give me the card right back.
-----Original Message-----
From: Clive Jacobs
Sent: Sunday, July 10, 2011 12:22 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Is it illegal
Hi Andy, as a lot of others have said it is not illegal to ask somebody
else
to use your card provided it is with your permission each time it is used.
It will almost certainly be a breach of the bank's terms and conditions
and
in the event of your card being used without your consent there would be
no
redress from the bank to reimburse you for any loss.
It is sad that the rules no longer permit carers to withdraw money for you
but it is designed or is intended to offer some protection from potential
fraud being perpetrated on vulnerable adults. The CRB checks do not
guarantee a clean bill of health. The cynic in me says that there are a
small number of dodgy characters out there and that a CRB check and a
clean
record are merely an indication that to date the person has not been found
out yet.
As others have suggested it is always a good idea to pop into the local
branch of your bank or building society and speak to a senior employee
within the branch to explain your particular circumstances. Like you I too
suffer from some lack of sensation in the fingers and our local branch of
our bank have tried to be flexible and to work around the problem and i
now
use a chip and sign card. It is still not always ideal and still causes me
the odd problem once in a while, but when the banks and carers seem to be
less than helpful where common sense should prevail, often the nanny state
steps in and logic and reason vanish over the horizon.
Hope this helps, Clive.
--
I ain't dead yet!
----- Original Message -----
From: "andrew shipp" <andrew.shipp@xxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Sunday, July 10, 2011 9:29 AM
Subject: [access-uk] Re: Is it illegal
yes I understand all that. but if all the support workers are CRB
checked then this is saying that they are safe. I've got about
twelve support workers here and not one of them uses my card without
me being there. every one of them is 100% trust worthy a very rare
thing these days to find
-----Original Message-----
From: Ibrahim Gucukoglu
Sent: Sunday, July 10, 2011 9:18 AM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Is it illegal
Hi Andrew.
Well, strictly speaking it is against the terms and conditions of the
contract with your bank, which usually states that only you should know
your
pin number, however if you do choose to give your pin number to your
support
worker, it'll be a question of trust. If your support worker should dame
to
betray that trust by using your cards in a fraudulent manor, the bank is
under no obligation to refund you for any transactions made while the pin
number has been used, because the card has to be present for such
transactions. In this respect and this respect only, chip and pin is
potentially more risky to use than the signature strip method, where you
have to hand your card to a cashier to be swiped because a cashier
doesn't
need to see the card when paying using a terminal.
All the best and if you do have specific problems with your hands, you
should ask your bank about alternatives to withdrawing money if you don't
want to take unnecessary risks.
All the best, Ibrahim.
-----Original Message-----
From: andrew shipp
Sent: Sunday, July 10, 2011 8:37 AM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Is it illegal
Hi All, does anyone know if it is 100% illegal for your support
worker to put your pin number in the ATM or in one of the pin machines
in a shop? I am diabetic and have berry bad neuropathy which is
affecting my fingers now meaning that I cannot feel things properly,
such as the little pip on the number five. I am so determined to
fight the place where I live over this. I look forward to any help
regarding this problem. Many thanks in advance. Andy S
** To leave the list, click on the immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe]
** If this link doesn't work then send a message to:
** access-uk-request@xxxxxxxxxxxxx
** and in the Subject line type
** unsubscribe
** For other list commands such as vacation mode, click on the
** immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq]
** or send a message, to
** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq
** To leave the list, click on the immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe]
** If this link doesn't work then send a message to:
** access-uk-request@xxxxxxxxxxxxx
** and in the Subject line type
** unsubscribe
** For other list commands such as vacation mode, click on the
** immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq]
** or send a message, to
** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq
** To leave the list, click on the immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe]
** If this link doesn't work then send a message to:
** access-uk-request@xxxxxxxxxxxxx
** and in the Subject line type
** unsubscribe
** For other list commands such as vacation mode, click on the
** immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq]
** or send a message, to
** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq
** To leave the list, click on the immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe]
** If this link doesn't work then send a message to:
** access-uk-request@xxxxxxxxxxxxx
** and in the Subject line type
** unsubscribe
** For other list commands such as vacation mode, click on the
** immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq]
** or send a message, to
** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq
** To leave the list, click on the immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe]
** If this link doesn't work then send a message to:
** access-uk-request@xxxxxxxxxxxxx
** and in the Subject line type
** unsubscribe
** For other list commands such as vacation mode, click on the
** immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq]
** or send a message, to
** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq