I didn't realise that you were trusting 12 support workers with your pin number. To trust more than one is a risk for both you and them, regardless of CRB checks and your judgment. Both can be wrong. A CRB check only means that the person hasn't been caught doing something dodgie, it doesn't mean that they are not capable. If you gave your pin to more than one person and, on the off chance, money did go missing, then each could blame the other. I have thought of an alternative that might work. Perhaps someone could make up a jig that could go over the pin machine that you could put your fingers through so that you could put the pin in yourself. Awkward, I can imagine, but would it be possible? Cheers Barry -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of andrew shipp Sent: 10 July 2011 9:29 AM To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Is it illegal yes I understand all that. but if all the support workers are CRB checked then this is saying that they are safe. I've got about twelve support workers here and not one of them uses my card without me being there. every one of them is 100% trust worthy a very rare thing these days to find -----Original Message----- From: Ibrahim Gucukoglu Sent: Sunday, July 10, 2011 9:18 AM To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Is it illegal Hi Andrew. Well, strictly speaking it is against the terms and conditions of the contract with your bank, which usually states that only you should know your pin number, however if you do choose to give your pin number to your support worker, it'll be a question of trust. If your support worker should dame to betray that trust by using your cards in a fraudulent manor, the bank is under no obligation to refund you for any transactions made while the pin number has been used, because the card has to be present for such transactions. In this respect and this respect only, chip and pin is potentially more risky to use than the signature strip method, where you have to hand your card to a cashier to be swiped because a cashier doesn't need to see the card when paying using a terminal. All the best and if you do have specific problems with your hands, you should ask your bank about alternatives to withdrawing money if you don't want to take unnecessary risks. All the best, Ibrahim. -----Original Message----- From: andrew shipp Sent: Sunday, July 10, 2011 8:37 AM To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Is it illegal Hi All, does anyone know if it is 100% illegal for your support worker to put your pin number in the ATM or in one of the pin machines in a shop? I am diabetic and have berry bad neuropathy which is affecting my fingers now meaning that I cannot feel things properly, such as the little pip on the number five. I am so determined to fight the place where I live over this. I look forward to any help regarding this problem. Many thanks in advance. Andy S ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq