[access-uk] Re: Internet cookies and files

  • From: "Kevin Lloyd" <kevin.lloyd3@xxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Fri, 1 Aug 2008 20:44:01 +0100

Mandy, it's probably good advice from the help desk as we've had issues with Tesco's previously and clearing the temporary internet files has cleared the issue. It's probably worth clearing temporary internet files first and then cookies if you're still having problems. Chris is right that deleting cookies will also remove cookies for other sites that hold your login id but they will be created again next time you login to those sites so it's just a little inconvenience more than anything else. 


Regards.

Kevin
E-mail: kevin.lloyd3@xxxxxxx
----- Original Message ----- From: "Mandy Palmer" <Mandy.Palmer@xxxxxxxxxxxxxxxxxx> 
To: <access-uk@xxxxxxxxxxxxx>
Sent: Friday, August 01, 2008 7:11 PM
Subject: [access-uk] Re: Internet cookies and files



Thanks Chris I thought so, what on earth was this woman talking about, she
was all ready to wait for me to do it and swore it wasn't the Tesco site.
Mandy

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of 
Chris Hallsworth
Sent: 01 August 2008 19:08
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Internet cookies and files
Hi, you should only delete your temporary internet files etc if you plan to, 

for example, not use the site regularly. You see, temporary internet files
include cookies, small text files that holds information to the site hosting
the cookie(s). The information can include log in and password, for example. 

Hope this helps.

--
Chris Hallsworth

Derbyshire, UK

E-mail
christopherhallsworth71@xxxxxxxxxxxxxx

MSN
ch9675@xxxxxxxxxxx

Skype
chrishallsworth7266

Website
http://www.chrishallsworth.co.nr

Klango
chrishallsworth

FTP
ftp://chrishallsworth.dyndns.org
----- Original Message ----- From: "Mandy Palmer" <Mandy.Palmer@xxxxxxxxxxxxxxxxxx> 
To: "Access-Uk@Freelists. Org" <access-uk@xxxxxxxxxxxxx>
Sent: Friday, August 01, 2008 4:54 PM
Subject: [access-uk] Internet cookies and files




Hi there,

This is a strange one.  I phoned Tesco this morning as I have had a
problem
deleting out of my favourites. The girl on the other end of the phone had 
me amazed.  She said it wasn't their problem and I must go to my internet
options and delete all my cookies and temporary files.  I said to her I'm
not doing that and anyway I thought it was their problem, she said not, my 
computer was full of rubbish.  I must say I was completely surprised at
her
attitude but maybe she's right and I'm wrong, I just didn't expect someone 
on the end of the phone at Tesco would be reliable on computers......Now
is
she right, should I delete these, I haven't done before and if so how do I 
do it, using Vista and IE7.....Thanks

Mandy

Mandy.Palmer@xxxxxxxxxxxxxxxxxx

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