Hi, If I were you I would stick with Norton since I hate having two antivirus products on the same drive. Try resetting it again and see if it will let you do the live update, it should just work as the router should give the machine the Internet connection. Ok Norton isn't the best but if they built the OS with it then I wouldn't touch it, this is what I have done on my Toshiba and it's a pane but works. Andrew. -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Andy Logue Sent: 13 April 2006 21:02 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Internet Security and Routers Hi Andrew. Yes, you are right it's a Pacard Bell from PC World. The imedia version. I didn't get a Recovery Disk Andrew. It's built into the computer. I think it's F11 on Boot-up to Restore back to factory settings, and yes, Norton is waiting there for me when I do it. I believe my subscription for Norton was for 18 months as it said something about running out in July 06. I attempted to do a live update but it took so long that I think my computer was crashing. I managed to turn Norton Off and installed Sygate and AVG but Sygate was causing me a lot of problems. I've received a load of mail on this subject and think that perhaps I should turn Norton off on my computer and remove Sygate from both, but leave AVG. Does that sound about right Andrew. I'm planning on a new computer later this year Andrew but I don't think that I'll be returning to PC World this time The last two computer's were both from PC World and both had to be frequently re-formatted. I fancy one of those Media Centre versions, connected to my TV and Hi Fi but I don't hear much chatter on these devices on this list yet, so I'm not sure. Best wishes. Andy ----- Original Message ----- From: "Andrew Hodgson" <andrew@xxxxxxxxxxxxxxxxx> To: <access-uk@xxxxxxxxxxxxx> Sent: Thursday, April 13, 2006 7:20 PM Subject: [access-uk] Re: Internet Security and Routers > Hi Andy, > > I seem to remember you had a Packard Bell from PC world? > I > F so, then are you using a recovery disk to get data back onto the > computer? If so, I think this is where Norton is coming in. I have a > similar scenario with a Toshiba laptop. My advice is that if Norton is > on the machine, then uninstalling it can cause a larger headache then > just leaving it there. Additionally, I really wouldn't bother using > Sygate, as the router will do inbound protection for you, and if Norton > is still on the system, chances are that it is Norton Internet Security, > and contains a firewall. Norton may not update because if you activated > it several months ago, it may think the subscription is rapsed - do you > know how long the subscription was for? > > PC World are doing some very strange things with systems, like taking > companies like Toshiba who produce ok equipment, creating a separate PC > World specific model, putting loads of junk (usually a 90 day trial of > Norton Internet Security on it), then selling it to you with a recovery > disk where it is not possible to not install the junk in the first > place. > > As I said, if you can get Norton on there running after a clean recovery > I think this is the way to go. > > Thanks. > Andrew. > > -----Original Message----- > From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf > Of Andy Logue > Sent: 13 April 2006 13:21 > To: access-uk@xxxxxxxxxxxxx > Subject: [access-uk] Internet Security and Routers > > Hi all. > > At Christmas, I bought my wife a wireless router to enable her to go on > the > internet with her computer, which is located upstairs. She got a > wireless > card installed. The router is downstairs and my computer is attached at > that point. Since getting this router I have had nothing but problems > and > had to re-format several times. I've also had problems getting rid of > Norton, which came with my computer. I re-formatted on Sunday and this > time, rather than try to get rid of Norton and use Sygate and AVG, I > decided > to just let Norton do it's stuff. Unfortunately, when I did a live > update, > my computer seemed to crash or stall. I decided to attempt to turn > Norton > off and managed this, in terms of Internet Security and Anti Virus. I > then > installed Sygate and AVG and my old problems started again. So, > eventually, > to my question. Is having a router perhaps causing my problems. I > mean, > is there any implications when using Sygate, AVG or Norton, when you are > attached via a Router. > > I've really had it with this computer and fancy just visiting PC World > to > get into dept again, but if the problems I am having are associated to > my > Router, then a new computer would not resolve anything. Any advise or > ideas > would be very welcomed. > > Best wishes. > > Andy > > > > ** To leave the list, click on the immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** access-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > > ** To leave the list, click on the immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** access-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > > > ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq