Lisa, this might be obvious, but does pressing the Alt not open the menus? Barbara Get listed, network or find a business at an online directory of businesses owned and run by disabled people and associated support and advisory organisations: www.barkingbabs.co.uk ----- Original Message ----- From: Lisa Reid 1 To: access-uk@xxxxxxxxxxxxx Sent: Thursday, January 15, 2009 3:37 PM Subject: [access-uk] Internet Hi there, I am a new memnber and would like to know if anyone knows how to get the drop down menus, file,edit, view etc to appear while using the internet. I currently use Jaws 8 with internet explorer and have never had thiss problem before with laptop. It is only when on internet that I cannot access the menu's, I can only use the right hand side windows key to get any actions. I use a Toshiba laptop. Any help would be gratefully accepted as it has baffled me for some time. Cheers Lisa Reid