Hi Ibrahim I just felt they were being "jobsworth" people, unnecessarily officious even if they were within their rights. It was lucky Jo had her mother to stay with, otherwise she would have been up the swanny. I'm just trying to put myself in that situation that's all, and I might have panicked. Anyway, she is safe, so sorry Barry for the off topic nature of this thread, but we are glad you and Jo are reunited, guide dog and all! (smile). Kind Regards, Jackie Cairns -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Ibrahim Gucukoglu Sent: 13 December 2011 10:02 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Interesting Link Hi Jackie. I don't think there's a case to answer, that's the problem. Its good that they raised the issue though, perhaps it'll encourage easy jet and other commercial carriers to make things crystal clear while booking and on their website etc. The terms and conditions are galling documents to read, and of course you've so many of them to get through, the sales conditions, conditions of use for the website, privacy statement, air travel code of conduct, ticket terms etc. etc.. All the best, Ibrahim. -----Original Message----- From: Jackie Cairns Sent: Tuesday, December 13, 2011 9:40 AM To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Interesting Link Yes, Barry and Joanna have been very famous over here in the last day or two. Barry was on radio yesterday morning when I happened to catch him talking about Jo's experience, and Jo herself was on UTV last night which is our local news programme on ITV. I know it's off topic, but you have my support and encouragement to take the b****rds to the cleaners. Kind Regards, Jackie Cairns -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Eleanor Burke Sent: 13 December 2011 00:29 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Interesting Link Hi Barry Moderator I do hope you do not mind me posting this link here for the list as I am a guide dog owner travelling to Ireland on Wednesday and read this story just now after my friend in Lisbern drew it to my attention. http://www.dailymail.co.uk/news/article-2073306/Blind-woman-refused-easyJet- flight-firm-wouldnt-let-guide-dog-travel.html?ito=feeds-newsxml ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq