Good news! by going into the file properties and unblocking the program, I have got it to install. Iain ----- Original Message ----- From: Iain Lackie To: access UK > Sent: Tuesday, July 29, 2008 1:57 PM Subject: [access-uk] Installing Webbie Hi I am trying to install Webbie and am getting a screen which says Installer Information Error 1719. The Windows Installer Service could not be accessed. This can occur if you are running Windows in safe mode, or if the Windows Installer is not correctly installed. Contact your support personnel for assistance. I am running Windows XP/SP3. Iain