[access-uk] Re: IM+ 8 not working with talks

I've sent them a support notice and I've uninstalled the product for now.

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Chris Hallsworth
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----- Original Message ----- From: "Vanja Sudar" <vanja@xxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Thursday, December 11, 2008 1:57 AM
Subject: [access-uk] Re: IM+ 8 not working with talks


Lol, if I knew I wouldn't have upgraded..but then hopefully they will respond with something decent. I will let you know when/if I hear anything from the shape team.
Vanja
http://www.sudar.co.uk
http://mashupradio.net
MSN/windows live messenger: sudar23@xxxxxxxxxxx
AIM: vanja121
Skype: vanja121
----- Original Message ----- From: "James Scholes" <james@xxxxxxxxxxxxx>
To: "Vanja Sudar" <access-uk@xxxxxxxxxxxxx>
Sent: Wednesday, December 10, 2008 4:22 PM
Subject: [access-uk] Re: IM+ 8 not working with talks


Hey Vanja,
Haven't tried this, but I think I'll stick with my good old v7.14 until this gets worked out.
On Tuesday, December 09, 2008 at 11:38 PM (GMT), Vanja Sudar wrote:
Hi,

today I have upgraded my IM+ to the latest version 8.0. It seems like it is not very accessible with talks any more. Talks can't see the contact list at all any more. You can still read incoming messages, but obviously you can only contact people if they message you first. Has anyone else seen this? Maybe someone has found a solution of how to fix this?

I have contacted shape services and informed them of this problem. I would suggest if anyone else wants to and has the time to please do the same. The more of us do it, hopefully the more they'll realise that this is important. Although having had to deal with their support previously quite frequently for other issues, I must say that they have been extremely helpful, in fact many companies could learn from shape services, so I hope that they'll be helpful when it comes to this as well.
Vanja
http://www.sudar.co.uk
http://mashupradio.net
MSN/windows live messenger: sudar23@xxxxxxxxxxx
AIM: vanja121
Skype: vanja121


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