[access-uk] Re: How easy is it to download a program from the ITV catch-up for ITV1?

In a perfect world they would not launch such programs until they are accessible to all and not expect one section of the population to wait an indefinite amount of time until they get it sorted. I imagine it's not top of their list of priorities until as you say they realise how many of us there are and there is the legislation after all which does apply to the Internet. So how do they get away with it? 


Barbara Wilson
M: 07285685682
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----- Original Message ----- From: "Balal Hussain" <balal@xxxxxxxxxx> 
To: <access-uk@xxxxxxxxxxxxx>
Sent: Thursday, February 26, 2009 5:03 PM
Subject: [access-uk] Re: How easy is it to download a program from the ITV catch-up for ITV1?
Hello all, I've written to ITV in regards to this issue. the responce that they had given me was: Unfortunately ITV.com does not currently support screen reader applications.
Accessibility is something we are extremely keen to cover and at present we are testing a number of options so we can deliver content with audio descriptors particularly the Jaws screen reader.
We will keep your details so we are able to notify you as soon as this service becomes available.
Please be assured that we are doing everything we can to get this up and running as soon as possible.
so, I think if more of us give them feedback letting them know that it is a serious problem for those who use screen readers. they might do something about it. i'll put the feedback link for them below. 

Hope many of you will write to them.

http://www.itv.com/ContactUs/itvcomfeedback/default.html
----- Original Message ----- From: "Eleanor Burke" <eleanorburke@xxxxxxxxxxxxxx> 
To: <access-uk@xxxxxxxxxxxxx>
Sent: Thursday, February 26, 2009 4:05 PM
Subject: [access-uk] Re: How easy is it to download a program from the ITV catch-up for ITV1? 



Hi
I hope someone can help Alexander and please if you can will you share this on the list as I missed a programme, not the Bill, but one on Ulster Television and if it is possible to download or watch that I would like to do so. Do not know if ITV do show again regional programmes. Does anybody know? 

Eleanor
----- Original Message ----- From: "Alexander Shannon" <alexander.shannon@xxxxxxxxxxxxxx> 
To: <access-uk@xxxxxxxxxxxxx>
Sent: Thursday, February 26, 2009 3:19 PM
Subject: [access-uk] How easy is it to download a program from the ITV catch-up for ITV1? 



Hi all,

I missed last night's episode of The Bill, and want to
download it from ITV catch-up, but I'm not sure how easy
this is with a screen reader.  I've had a look at the site,
but can't work out whether I have to subscribe to the site
in order to download programs, or how easy it would be to
actually download a program using Supernova version 10.02.

If someone could advise me on whether I need to subscribe to
the site itself, and what steps I need to take to download
last night's episode of The Bill using Supernova 10.02 I
would appreciate it.

Thank you in advance.

Alexander Shannon


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