[access-uk] Re: Help with drivers please

  • From: "Andy Collins" <andy@xxxxxxxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Sat, 16 Feb 2008 13:04:44 -0000

Clearly it does sound as if some blind people can do an installation of an 
operating system without sighted help; given that there is no JFW assistance 
for this, then it must be a question of deliberate steps; isn't that 
something we all could learn if somebody detailed them for us? What actual 
expertise is required to reinstall that can be done without speech, and how 
is it possible to know what to do and when if there is no speech? -

Andy
----- Original Message ----- 
From: "Jackie Cairns" <cairnsplace@xxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Saturday, February 16, 2008 10:55 AM
Subject: [access-uk] Re: Help with drivers please


| Hi Steve
|
| Oh yeah the old mute has cropped up once or twice.
|
| What I would say Steve is that you are extremely competent at doing 
updates
| etc, and that's commendable.  But not everyone has the knowledge nor
| confidence,.  I wouldn't, for example, restore my hard drive without my 
son
| being present to at least get us to the point where we can install JAWS.
| I'm not saying it can't be done without sight, I'm just saying that the
| degree of experience and confidence in this scenario matters a lot, and
| differs greatly among users.
|
| Jackie
|
| Email: cairnsplace@xxxxxxx
| Skype Name: Cairnsplace
| ----- Original Message ----- 
| From: "Steve Nutt" <steve@xxxxxxxxxxxxxx>
| To: <access-uk@xxxxxxxxxxxxx>
| Sent: Friday, February 15, 2008 11:38 PM
| Subject: [access-uk] Re: Help with drivers please
|
|
| > Hi Jackie,
| >
| > Yes, I agree with that, but I have never known sound drivers mute the
| > volume
| > on an upgrade.  Lower it, yes, but not mute it.  Mind you, that's one 
good
| > reason to have a hardware synth to hand.  Good old Tripletalk!
| >
| > All the best
| >
| > Steve
| >
| > -----Original Message-----
| > From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
| > Of
| > Jackie Cairns
| > Sent: Friday 15 February 2008 21:51
| > To: access-uk@xxxxxxxxxxxxx
| > Subject: [access-uk] Re: Help with drivers please
| >
| > Yes, and I concur with that.  If you get the volume suddenly mute, what
| > then?
| >
| > Jackie
| >
| > Email: cairnsplace@xxxxxxx
| > Skype Name: Cairnsplace
| > ----- Original Message -----
| > From: "Peter Beasley" <pjbeasley@xxxxxxxxxxxxx>
| > To: <access-uk@xxxxxxxxxxxxx>
| > Sent: Friday, February 15, 2008 8:16 PM
| > Subject: [access-uk] Re: Help with drivers please
| >
| >
| >>I agree. A friend of mine updated hissound card drivers a while ago and
| >>lost sound in the process.  He had to wait until he had someone with 
sight
| >>to sort it out.
| >> ----- Original Message ----- 
| >> From: "George Bell" <george@xxxxxxxxxxxxxxxxxxx>
| >> To: <access-uk@xxxxxxxxxxxxx>
| >> Sent: Friday, February 15, 2008 8:11 PM
| >> Subject: [access-uk] Re: Help with drivers please
| >>
| >>
| >> Again, McGillicuddy!
| >>
| >> Yes, and as an example, the volume goes lower, and that
| >> always happens with the poor guy who is hard of hearing -
| >> and I just happen to be on the end of the support call.
| >>
| >> Perhaps in 8 to 9 cases out of 10, sighted help isn't needed
| >> after all, but I generally hear from the exceptions who are
| >> absolutely desperate.
| >>
| >> So what's wrong with trying to act responsibly and advising
| >> caution?
| >>
| >> George.
| >>
| >> -----Original Message-----
| >> From: access-uk@xxxxxxxxxxxxx
| >> [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Steve Nutt
| >> Sent: Friday, February 15, 2008 7:25 PM
| >> To: access-uk@xxxxxxxxxxxxx
| >> Subject: [access-uk] Re: Help with drivers please
| >>
| >> Hi George,
| >>
| >> Again, sound drivers have always worked when I have updated
| >> them.  The
| >> screen reader stays with you, until you have to reboot, then
| >> the update
| >> kicks in.  Sometimes the volume is a bit lower, but that's
| >> all.
| >>
| >> All the best
| >>
| >> Steve
| >>
| >> -----Original Message-----
| >> From: access-uk@xxxxxxxxxxxxx
| >> [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
| >> George Bell
| >> Sent: Friday 15 February 2008 16:43
| >> To: access-uk@xxxxxxxxxxxxx
| >> Subject: [access-uk] Re: Help with drivers please
| >>
| >> Hi Andy,
| >>
| >> Video and Sound drivers are the two most risky areas where
| >> screen readers
| >> are concerned. It's always safer to have sighted help to
| >> hand.
| >>
| >> BTW, how much memory do you have in your system, and how
| >> much free hard
| >> drive space have you got?
| >>
| >> Likewise, what operating system and version of it?  Does the
| >> system have all
| >> the critical updates applied, and have you checked Windows
| >> Update to see
| >> what it thinks needs hardware updates for?
| >>
| >> George.
| >>
| >> -----Original Message-----
| >> From: access-uk@xxxxxxxxxxxxx
| >> [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Andy Collins
| >> Sent: Friday, February 15, 2008 4:27 PM
| >> To: access-uk@xxxxxxxxxxxxx
| >> Subject: [access-uk] Re: Help with drivers please
| >>
| >> Hi George -
| >>
| >> This feels a bit scary then, if I listen to some people,
| >> they say "make sure
| >> all your drivers are up to date" but in the case of the ATI
| >> drivers it sound
| >> best to leave well alone. I'm trying to sort out this
| >> problem I have when
| >> trying to rip music cds, or use Windows Media Player, where
| >> my PC keeps
| >> freezing, and was wondering if the ATI drivers might be
| >> causing the problem?
| >>
| >> The scan of my PC for drivers produced an update driver for
| >> my serial bus;
| >> could installing this create problems too?
| >>
| >> These websites recommending an update to drivers make it all
| >> sound so easy,
| >> but it isn't in reality <smile> -
| >>
| >> Andy
| >> ----- Original Message -----
| >> From: "George Bell" <george@xxxxxxxxxxxxxxxxxxx>
| >> To: <access-uk@xxxxxxxxxxxxx>
| >> Sent: Friday, February 15, 2008 4:11 PM
| >> Subject: [access-uk] Re: Help with drivers please
| >>
| >>
| >> | Hi Andy,
| >> |
| >> | You don't need to uninstall the old ATI drivers, but I'd
| >> be
| >> | a shade wary about installing new video drivers without
| >> | sighted help to hand. It will most likely break the video
| >> | chain to your screen reader, leaving you without speech,
| >> and
| >> | the necessity to re-install your screen reader.
| >> |
| >> | George.
| >> |
| >> | -----Original Message-----
| >> | From: access-uk@xxxxxxxxxxxxx
| >> | [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Andy Collins
| >> | Sent: Friday, February 15, 2008 3:34 PM
| >> | To: access-uk@xxxxxxxxxxxxx
| >> | Subject: [access-uk] Help with drivers please
| >> |
| >> | Hi all -
| >> |
| >> | I'm pasting my message from yesterday here again, as it
| >> got
| >> | no responce, and
| >> | I'm sure there are people on this list that can help, so
| >> | please do if you
| >> | can, it's always apreciated.
| >> |
| >> | Start of message:
| >> |
| >> | Hi all -
| >> |
| >> | Ok, a scan of my PC tells me that certain drivers need
| >> | updating, and I'm
| >> | trying to understand quite what to do, and what I need to
| >> | download!
| >> |
| >> | When I click on the link from driveragent.com to update
| >> the
| >> | driver, the page
| >> | that comes up says:
| >> |
| >> | "The following packages will provide display drivers and
| >> | capture drivers
| >> | that can be used with various video capture programs."
| >> |
| >> | And then it lists what is in the package, the first thing
| >> | being the display
| >> | driver, is this all I'll need, or will I need the rest of
| >> | the package that
| >> | includes things like 'catalyst control centre' or the 'WDM
| >> | Integrated
| >> | Driver.'
| >> |
| >> | Can I ask too, if I need to uninstall from 'add/remove'
| >> | within the control
| >> | panel, the existing ati drivers that these updates are to
| >> | replace?
| >> |
| >> | Thanks as ever -
| >> |
| >> | Andy
| >> |
| >>
| >>
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