[access-uk] Re: Help with drivers please

  • From: "Jackie Cairns" <cairnsplace@xxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Sat, 16 Feb 2008 10:55:06 -0000

Hi Steve

Oh yeah the old mute has cropped up once or twice.

What I would say Steve is that you are extremely competent at doing updates etc, and that's commendable. But not everyone has the knowledge nor confidence,. I wouldn't, for example, restore my hard drive without my son being present to at least get us to the point where we can install JAWS. I'm not saying it can't be done without sight, I'm just saying that the degree of experience and confidence in this scenario matters a lot, and differs greatly among users.

Jackie

Email: cairnsplace@xxxxxxx
Skype Name: Cairnsplace
----- Original Message ----- From: "Steve Nutt" <steve@xxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Friday, February 15, 2008 11:38 PM
Subject: [access-uk] Re: Help with drivers please


Hi Jackie,

Yes, I agree with that, but I have never known sound drivers mute the volume
on an upgrade.  Lower it, yes, but not mute it.  Mind you, that's one good
reason to have a hardware synth to hand.  Good old Tripletalk!

All the best

Steve

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Jackie Cairns
Sent: Friday 15 February 2008 21:51
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Help with drivers please

Yes, and I concur with that.  If you get the volume suddenly mute, what
then?

Jackie

Email: cairnsplace@xxxxxxx
Skype Name: Cairnsplace
----- Original Message -----
From: "Peter Beasley" <pjbeasley@xxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Friday, February 15, 2008 8:16 PM
Subject: [access-uk] Re: Help with drivers please


I agree. A friend of mine updated hissound card drivers a while ago and
lost sound in the process.  He had to wait until he had someone with sight
to sort it out.
----- Original Message ----- From: "George Bell" <george@xxxxxxxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Friday, February 15, 2008 8:11 PM
Subject: [access-uk] Re: Help with drivers please


Again, McGillicuddy!

Yes, and as an example, the volume goes lower, and that
always happens with the poor guy who is hard of hearing -
and I just happen to be on the end of the support call.

Perhaps in 8 to 9 cases out of 10, sighted help isn't needed
after all, but I generally hear from the exceptions who are
absolutely desperate.

So what's wrong with trying to act responsibly and advising
caution?

George.

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx
[mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Steve Nutt
Sent: Friday, February 15, 2008 7:25 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Help with drivers please

Hi George,

Again, sound drivers have always worked when I have updated
them.  The
screen reader stays with you, until you have to reboot, then
the update
kicks in.  Sometimes the volume is a bit lower, but that's
all.

All the best

Steve

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx
[mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
George Bell
Sent: Friday 15 February 2008 16:43
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Help with drivers please

Hi Andy,

Video and Sound drivers are the two most risky areas where
screen readers
are concerned. It's always safer to have sighted help to
hand.

BTW, how much memory do you have in your system, and how
much free hard
drive space have you got?

Likewise, what operating system and version of it?  Does the
system have all
the critical updates applied, and have you checked Windows
Update to see
what it thinks needs hardware updates for?

George.

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx
[mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Andy Collins
Sent: Friday, February 15, 2008 4:27 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Help with drivers please

Hi George -

This feels a bit scary then, if I listen to some people,
they say "make sure
all your drivers are up to date" but in the case of the ATI
drivers it sound
best to leave well alone. I'm trying to sort out this
problem I have when
trying to rip music cds, or use Windows Media Player, where
my PC keeps
freezing, and was wondering if the ATI drivers might be
causing the problem?

The scan of my PC for drivers produced an update driver for
my serial bus;
could installing this create problems too?

These websites recommending an update to drivers make it all
sound so easy,
but it isn't in reality <smile> -

Andy
----- Original Message -----
From: "George Bell" <george@xxxxxxxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Friday, February 15, 2008 4:11 PM
Subject: [access-uk] Re: Help with drivers please


| Hi Andy,
|
| You don't need to uninstall the old ATI drivers, but I'd
be
| a shade wary about installing new video drivers without
| sighted help to hand. It will most likely break the video
| chain to your screen reader, leaving you without speech,
and
| the necessity to re-install your screen reader.
|
| George.
|
| -----Original Message-----
| From: access-uk@xxxxxxxxxxxxx
| [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Andy Collins
| Sent: Friday, February 15, 2008 3:34 PM
| To: access-uk@xxxxxxxxxxxxx
| Subject: [access-uk] Help with drivers please
|
| Hi all -
|
| I'm pasting my message from yesterday here again, as it
got
| no responce, and
| I'm sure there are people on this list that can help, so
| please do if you
| can, it's always apreciated.
|
| Start of message:
|
| Hi all -
|
| Ok, a scan of my PC tells me that certain drivers need
| updating, and I'm
| trying to understand quite what to do, and what I need to
| download!
|
| When I click on the link from driveragent.com to update
the
| driver, the page
| that comes up says:
|
| "The following packages will provide display drivers and
| capture drivers
| that can be used with various video capture programs."
|
| And then it lists what is in the package, the first thing
| being the display
| driver, is this all I'll need, or will I need the rest of
| the package that
| includes things like 'catalyst control centre' or the 'WDM
| Integrated
| Driver.'
|
| Can I ask too, if I need to uninstall from 'add/remove'
| within the control
| panel, the existing ati drivers that these updates are to
| replace?
|
| Thanks as ever -
|
| Andy
|


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