[access-uk] Re: Help with drivers please

  • From: "Andy Collins" <andy@xxxxxxxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Fri, 15 Feb 2008 22:47:16 -0000

Hi Carol -

Most sighted people I know hate computers, and use them reluctantly! Don't 
think they'd have much patience in doing the kind of things I need help 
with.

I did try unloading JFW ahead of starting to rip a cd in CDEX, but it didn't 
change anything. Perhaps I will ring S&S, thanks for the suggestion -

Andy
----- Original Message ----- 
From: "Carol Pearson" <carol.pearson@xxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Friday, February 15, 2008 10:34 PM
Subject: [access-uk] Re: Help with drivers please


| Andy,
|
| The Intercept bit got me wondering ...  How about talking to S&S at this
| stage and taking Jaws and your video driver through its paces.  (You may
| need sighted assistance available to do this.)
|
| Other than that, I think Jackie's suggestion may come into play, but 
perhaps
| not before you've looked at the former suggestion above, since there still
| may be issues with Jaws and your video which can be identified and perhaps
| eradicated with the installation of new drivers.
|
| Have you ever got someone with sight to run these programs (CDEX in
| particular) without Jaws installed so that you can verify that all works
| perfectly well with JFW?
|
| Just a thought.
|
| Well, that's the best I can do now before bed.  Hope you can get this 
sorted
| properly and well somehow soon.
|
| --
| Carol
| carol.pearson@xxxxxxxxxxxx
|
|
| ----- Original Message ----- 
| From: "Andy Collins" <andy@xxxxxxxxxxxxxxxxxxx>
| To: <access-uk@xxxxxxxxxxxxx>
| Sent: Friday, February 15, 2008 5:49 PM
| Subject: [access-uk] Re: Help with drivers please
|
|
| > Jackie - I trust you not to send me up back alleys, well, not without my
| > long cane <smile> so, because I don't have any recovery discs; can I 
still
| > do a format, and if so, how?
| >
| > I did have a reinstallation of XP 12 months ago. In amongst all this, I
| > still have a feeling that there's something about JFW connected to all
| > this,
| > I'm generally running 6.2, but do have a demo of version 9 on here, and
| > have
| > to say that it produced the same result with CDEX, and Windows Media
| > Player
| > as 6.2. I'm wondering if there's some setting that I haven't quite got
| > right, or if there is a clash between JFW and the whole video chain 
thing.
| >
| > I seem to recall when my friend reinstalled XP, and we then put JAWS 
back
| > on
| > the system, we had to download an intercept file for JFW? to get it to
| > work
| > with the graphics card.
| >
| > Have to say I feel very frustrated with all this, I could get along 
okish,
| > but now I can't burn any cds, even though trouble shooting both my DVDRW
| > and
| > DVD-rom drives says they are working fine, and there are no new drivers
| > for
| > either of them; I am unable to rip my music cds to mp3 with either CDEX 
or
| > WMP. I installed RealPlayer1, to see if like you, I could use it to rip
| > music, and found nothing happened when I tried to run it, and when I 
tried
| > to uninstall it, got a message saying that the uninstall component was
| > missing!
| >
| > Cheesed off is to under state it [frown frown grumble grumble!!!] -
| >
| > Andy
| > ----- Original Message ----- 
| > From: "Jackie Cairns" <cairnsplace@xxxxxxx>
| > To: <access-uk@xxxxxxxxxxxxx>
| > Sent: Friday, February 15, 2008 5:30 PM
| > Subject: [access-uk] Re: Help with drivers please
| >
| >
| > | Hi Andy
| > |
| > | I appreciate that what I'm going to suggest isn't easy, especially 
with
| > a
| > | possible lack of sighted assistance, so please don't think I am being
| > | flippant of your predicament.  But when was the last time you 
formatted
| > your
| > | system, or ran it through a full restore if you have the recovery 
disks?
| > It
| > | seems to me from the posts you have made about all the various 
software
| > | installations not working properly that this might be a good idea.
| > |
| > | Trust me, it isn't something I'd advise gladly, but it would be my way
| > | forward as I believe a format now and then actually gets rid of the 
crap
| > | that Windows accumulates in the Registry etc.  And no matter how good
| > all
| > | these cleaning programs purport to be, there's nothing like a format
| > | occasionally.  I know it has its hassles though, which is why I've got
| > | tongue very firmly in cheek (smile).
| > |
| > | Good luck.
| > |
| > | Jackie
| > |
| > | Email: cairnsplace@xxxxxxx
| > | Skype Name: Cairnsplace
| > | ----- Original Message ----- 
| > | From: "Andy Collins" <andy@xxxxxxxxxxxxxxxxxxx>
| > | To: <access-uk@xxxxxxxxxxxxx>
| > | Sent: Friday, February 15, 2008 4:53 PM
| > | Subject: [access-uk] Re: Help with drivers please
| > |
| > |
| > | > Hi George -
| > | >
| > | > I've 1024 of ram, and about 80GB HD space on this machine.
| > | >
| > | > All Microsoft updates are installed.
| > | >
| > | > You asked: "have you
| > | > | checked Windows Update to see what it thinks needs hardware
| > | > | updates for?"
| > | >
| > | > I'm not sure where to do this?
| > | >
| > | > I'm using XPHome with service pack2
| > | >
| > | > Any more thoughts? -
| > | >
| > | > Andy
| > | > ----- Original Message ----- 
| > | > From: "George Bell" <george@xxxxxxxxxxxxxxxxxxx>
| > | > To: <access-uk@xxxxxxxxxxxxx>
| > | > Sent: Friday, February 15, 2008 4:43 PM
| > | > Subject: [access-uk] Re: Help with drivers please
| > | >
| > | >
| > | > | Hi Andy,
| > | > |
| > | > | Video and Sound drivers are the two most risky areas where
| > | > | screen readers are concerned. It's always safer to have
| > | > | sighted help to hand.
| > | > |
| > | > | BTW, how much memory do you have in your system, and how
| > | > | much free hard drive space have you got?
| > | > |
| > | > | Likewise, what operating system and version of it?  Does the
| > | > | system have all the critical updates applied, and have you
| > | > | checked Windows Update to see what it thinks needs hardware
| > | > | updates for?
| > | > |
| > | > | George.
| > | > |
| > | > | -----Original Message-----
| > | > | From: access-uk@xxxxxxxxxxxxx
| > | > | [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Andy Collins
| > | > | Sent: Friday, February 15, 2008 4:27 PM
| > | > | To: access-uk@xxxxxxxxxxxxx
| > | > | Subject: [access-uk] Re: Help with drivers please
| > | > |
| > | > | Hi George -
| > | > |
| > | > | This feels a bit scary then, if I listen to some people,
| > | > | they say "make sure
| > | > | all your drivers are up to date" but in the case of the ATI
| > | > | drivers it sound
| > | > | best to leave well alone. I'm trying to sort out this
| > | > | problem I have when
| > | > | trying to rip music cds, or use Windows Media Player, where
| > | > | my PC keeps
| > | > | freezing, and was wondering if the ATI drivers might be
| > | > | causing the problem?
| > | > |
| > | > | The scan of my PC for drivers produced an update driver for
| > | > | my serial bus;
| > | > | could installing this create problems too?
| > | > |
| > | > | These websites recommending an update to drivers make it all
| > | > | sound so easy,
| > | > | but it isn't in reality <smile> -
| > | > |
| > | > | Andy
| > | > | ----- Original Message ----- 
| > | > | From: "George Bell" <george@xxxxxxxxxxxxxxxxxxx>
| > | > | To: <access-uk@xxxxxxxxxxxxx>
| > | > | Sent: Friday, February 15, 2008 4:11 PM
| > | > | Subject: [access-uk] Re: Help with drivers please
| > | > |
| > | > |
| > | > || Hi Andy,
| > | > ||
| > | > || You don't need to uninstall the old ATI drivers, but I'd
| > | > | be
| > | > || a shade wary about installing new video drivers without
| > | > || sighted help to hand. It will most likely break the video
| > | > || chain to your screen reader, leaving you without speech,
| > | > | and
| > | > || the necessity to re-install your screen reader.
| > | > ||
| > | > || George.
| > | > ||
| > | > || -----Original Message-----
| > | > || From: access-uk@xxxxxxxxxxxxx
| > | > || [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Andy Collins
| > | > || Sent: Friday, February 15, 2008 3:34 PM
| > | > || To: access-uk@xxxxxxxxxxxxx
| > | > || Subject: [access-uk] Help with drivers please
| > | > ||
| > | > || Hi all -
| > | > ||
| > | > || I'm pasting my message from yesterday here again, as it
| > | > | got
| > | > || no responce, and
| > | > || I'm sure there are people on this list that can help, so
| > | > || please do if you
| > | > || can, it's always apreciated.
| > | > ||
| > | > || Start of message:
| > | > ||
| > | > || Hi all -
| > | > ||
| > | > || Ok, a scan of my PC tells me that certain drivers need
| > | > || updating, and I'm
| > | > || trying to understand quite what to do, and what I need to
| > | > || download!
| > | > ||
| > | > || When I click on the link from driveragent.com to update
| > | > | the
| > | > || driver, the page
| > | > || that comes up says:
| > | > ||
| > | > || "The following packages will provide display drivers and
| > | > || capture drivers
| > | > || that can be used with various video capture programs."
| > | > ||
| > | > || And then it lists what is in the package, the first thing
| > | > || being the display
| > | > || driver, is this all I'll need, or will I need the rest of
| > | > || the package that
| > | > || includes things like 'catalyst control centre' or the 'WDM
| > | > || Integrated
| > | > || Driver.'
| > | > ||
| > | > || Can I ask too, if I need to uninstall from 'add/remove'
| > | > || within the control
| > | > || panel, the existing ati drivers that these updates are to
| > | > || replace?
| > | > ||
| > | > || Thanks as ever -
| > | > ||
| > | > || Andy
| > | > ||
| > | > |
| > | > |
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