Hi John Ok I think we have now solved the problem. My friend wasn't sure how to navigate the folder structure which I had set up. When I showed him what to do it was ok. When he clicked on one of the avi files it opened up real player which in turn wanted to go on line to check for video up dates. I then showed him how to use the open with function and select windows media player. This also wanted to go on line and check for up dates. Both Peter and I only have dialup and it would have taken him 4 or 5 hours to download windows media player 11 so I copied the files to his hard drive, hopefully this will help. But I assume this will also want to up date but at least it is more up to date than wm 9. Regards Adrien You can get me off list at: adriencollins22160@xxxxxxxxxxxxxx Speakon is a free fully self-voicing accessible multimedia program for the visually impaired, find out more by downloading the software from: http://www.a-technic.net/speakon.htm You can join the speakon user group by sending a blank e-mail to: speakon-subscribe@xxxxxxxxxxxxxxx -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of john coley Sent: 27 November 2009 21:33 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Help for my friend Hi Adrien, AVI is a common video compression format. I'd be surprised if any player wouldn't play them. Windows Media Player certainly will. Here's the link to the download page for Windows Media Player 11. John. http://www.microsoft.com/downloads/details.aspx?FamilyID=1D2 24714-E238-4E45-8668-5166114010CA ----- Original Message ----- From: "Adrien" <adriencollins22160@xxxxxxxxxxxxxx> To: "'access uk'" <access-uk@xxxxxxxxxxxxx> Sent: Friday, November 27, 2009 9:24 AM Subject: [access-uk] Help for my friend > Hi > > I gave my friend a new drive with loads of avi files on. Now they are > not computer literate but I thought this would be easy for them, just > click on the avi files and away they go. > I don't know what the problem is yet as I have not spoken to Peter, > his wife just gave me a message about some software needed. At first I > thought it may have been drivers needed and said that the software is > all on the hard drive but on closer inspection on my own drive of the > same model, that is not the case. I'm now thinking that they haven't > got any program installed which will play avi files. As I said they > are not computer literate, what would be the easiest way for me to > give them windows media player, it's too large to e-mail and Peter > can't get too stressed out as he has just come out of hospital from > having heart surgery. If they already have windows media player, are > there any settings in the program which have to be checked or > unchecked to work with avi files. > > Lastly, the drive is a Seagate 500 gb expansion desk top hard drive, I > think their computer is a del machine, would they need special drivers > to run this drive? As I said I'm looking into all possibilities before > I try and explain things to Peter, it'll probably be easier for me to > write it down in an e-mail rather than explain it over the phone. > These are the only two things I can think of in the lines of software > needed, one of these days I will have to have a good look at their pc, > they don't live too far away but it's getting speech to work on the > pc. I'm assuming nvda will suffice here. > > Regards > > Adrien > > > You can get me off list at: > adriencollins22160@xxxxxxxxxxxxxx > > Speakon is a free fully self-voicing accessible multimedia program for > the visually impaired, find out more by downloading the software from: > http://www.a-technic.net/speakon.htm > You can join the speakon user group by sending a blank e-mail to: > speakon-subscribe@xxxxxxxxxxxxxxx > > > ** To leave the list, click on the immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** access-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > > ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq