[access-uk] Re: Has anyone else had problems obtaining a Braille copy of a manual for an Indesit product?
- From: "Tristram Llewellyn" <tris-l@xxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Wed, 26 Jul 2006 16:42:17 +0100
I don't think it is very likely that a braille manual for this machine is
already in existence unless someone has requested it to be transcribed by the
RNIB so that's the best place to look I think. Secondly whatever is the root
cause of the fuse blowing, this may not be immediate from perusing the users
manual. Fuses blow when something is trying to draw far to much power in the
circuit such as a heating element. When fuses blow regularly it usually means
an electrical fault exists somewhere in the circuit and just replacing the fuse
will leave such a fault untouched. Perhaps taking a look at the thermostatic
control would be worth doing, in certainly requires further qualified
investigation.
Regards.
Tristram Llewellyn
Sight and Sound Technology
Technical Support
www.sightandsound.co.uk
----- Original Message -----
From: Alexander Shannon
To: access-uk@xxxxxxxxxxxxx
Sent: Wednesday, July 26, 2006 3:37 PM
Subject: [access-uk] Has anyone else had problems obtaining a Braille copy of
a manual for an Indesit product?
Hi all,
A couple of Christmases ago my parents purchased an Indesit WIDL146
washer/dryer for me.
As I have had problems with the fuse in the drying section to such a degree
that the fuse has had to be replaced twice, I need to learn a little more
about the machine.
Because I can read some print using visual aids such as glasses and
magnifiers I did not ask for a Braille manual when the item was purchased,
however due to the problems I have had I contacted Indesit customer Services
today and asked them if a Braille manual was available.
I was told that although Braille front panels were available the manual was
only available in Normal Print, Large print, CD and .PDF formats. When I
suggested that it would be difficult to use the more computerised formats of
the manual near the machine if the customer's computer and washing machine
were in different rooms and therefore there should be a Braille copy
available, I was told that one of the reasons there was not a Braille copy
available was that the machines came from Italy .
Has anyone ever managed to obtain a Braille manual for any Indesit
appliance?
Alexander Shannon
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