[access-uk] Re: Fw: Response from Lloyds TSB re chip & pin at home
- From: Léonie Watson <tink@xxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Wed, 23 May 2007 21:18:46 +0100
Derek,
I'm mystified. If you are given a lower level of protection against
fraud than your sighted counterparts, how are you not at a disadvantage?
Regards,
Léonie.
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Derek Hornby
Sent: 23 May 2007 09:23
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Fw: Response from Lloyds TSB re chip & pin at home
Colin said
"Obviously the principal of being treated at a disadvantage in respect to
the security implications is beyond the simple comprehension of some on this
list!"
No, some of us just know the meaning of the word "disadvantage"
Those that cannot use the key pads at home are not being told they cannot
access the same banking services at those that can use the key pads.
They are simply being allowed to carry on accessing the services same way
as now. There is no lower standard of service, there is no disadvantage to
the customer because the bank has guaranteed to cover for fraud.
If this case was in court for a DDA judgment the bank would win, because the
bank can show that the blind customers are *not* at a greater risk,
compared to others.
But not one blind person can show different.
All that some can show is that access to the service is being offered in
a different way, but that's not illegal under DDA.
Regards,
Derek
e-mail: derek.hornby_uk@xxxxxxxxxxxxxxx
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