[access-uk] Re: Fw: Response from Lloyds TSB re chip & pin at home
- From: <jim.taggart@xxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Wed, 23 May 2007 20:39:13 +0100
d.j. don't you think as moderator this thread has run it's course?
----- Original Message -----
From: "Colin Fowler" <col.fowler@xxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Tuesday, May 22, 2007 8:32 PM
Subject: [access-uk] Re: Fw: Response from Lloyds TSB re chip & pin at home
Derek,
Your use of "able bodied" is insulting, I'm sure that many of us will take
offence from that reference
----- Original Message -----
From: "Derek Hornby" <derek.hornby_uk@xxxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Wednesday, May 23, 2007 7:09 PM
Subject: [access-uk] Re: Fw: Response from Lloyds TSB re chip & pin at home
> Hi Barry
> I thought I had answered your question but I am sorry if I didn't.
>
> I do believe that what the bank is offering is acceptable, because
> the blind customer is not going to be at any greater risk, or
> disadvantage,
> compared to the able-bodied sighted customers.
>
> If this case was in court for a DDA judgment, how would you show
> that the blind customer is at a disadvantage?
>
> All you can show is that access to the service is being offered ina
> different
> way, but that's not illegal!
> The bank will simply argue that as they are taking on the extra risk,
> (as they do for chip and signature customers) there is no extra
> risk for the blind customers. The bank will point out that they have
> agreed to cover for fraud. So at end of the day, the blind customer is
> no worse off comapred to any other customer.
>
> Regards,
> Derek
>
> e-mail: derek.hornby_uk@xxxxxxxxxxxxxxx
>
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