[access-uk] Re: Fw: Disabled People and Chip and Pin

I Agree. It seems to me that when it comes to Chip and Pin, the DRC and the 
RNIB are fighting the wrong battle. If there is a fight to be fought, it is to 
make sure that keypads are standard. However, an accessible ATM machine would 
be much more worth fighting for.

Iain.
  ----- Original Message ----- 
  From: Graham Page 
  To: access-uk@xxxxxxxxxxxxx 
  Sent: Tuesday, March 28, 2006 9:51 PM
  Subject: [access-uk] Re: Fw: Disabled People and Chip and Pin


  I don't think speech would be that valuable here as the transaction is not 
that complicated.  Another old chessnut though is the talking cash machine 
which occasionally seems to get tried out but never catches on at all to my 
knowledge.  The difference here is that there is a keypad plus about 8 buttons, 
may be 10, arranged in colums either side of the screen.  The purpose of these 
buttons is different depending on the operation being carried out so it is 
necessary to either learn the sequence for the banks you want to use or ask 
someone for help, a risky business.

  It would be a shame therefore if the DRC and TUC concentrated on Chip and Pin 
where broadly speaking we have a good solution that just needs a bit of 
tinkering and ignored the issue of cash machines where there are really genuin 
access issues.

  Regards

  Graham
  Graham Page

  Mobile: 07753 607980
  Fax:  0870 706 2773
  Email: gpage@xxxxxxxxxxxxxx
  MSN: gabriel_mcbird@xxxxxxxxxxx
  Skype: gabriel_mcbird
  ----- Original Message ----- 
  From: James O'Dell 
  To: access-uk@xxxxxxxxxxxxx 
  Sent: Tuesday, March 28, 2006 4:59 PM
  Subject: [access-uk] Re: Fw: Disabled People and Chip and Pin


  I agree with most of the points raised here, I often ask for help and have no 
problems, I was just trying to think of possible applications for speech in 
this situation - whether it is actually necessary or worth the effort is a 
different point altogether.

  James
    ----- Original Message ----- 
    From: Ray's Home 
    To: access-uk@xxxxxxxxxxxxx 
    Sent: Tuesday, March 28, 2006 4:25 PM
    Subject: [access-uk] Re: Fw: Disabled People and Chip and Pin


    We seem to be going all round the houses with this one, and we've done it 
before too!

    Tristram is right of course.  Human assistance, usually helpful is there at 
the cash point.  Don't be afraid or too proud to use it.

    On the question of devices communicating wirelessly with a very small 
device we carry around, ;  don't dismiss this idea too lightly.  I could 
forsee, or is it dream? of a device that could do this and more.  Why not 
something combining EPOS communication with electronic signage - if only this 
pathetic country could get its act together and enable us to identify things 
when out and about.  Maybe too it could be combined and work alongside Sat Nav. 
 Handheld Sat nav devices are already around I believe, and there's even been 
talk, (pub unintended) that a talking hand-held sat nav device might become 
available, I mean a truly hand held one, that is.  Dream on.
    Ray

    Personal emails:  Email me at
    mailto:ray-48@xxxxxxxx

      ----- Original Message ----- 
      From: Tristram Llewellyn 


      The cashier should be able to let you all of those things, including 
where to put the card which varies with different types of terminal as part of 
the transaction and do it better than any synthetic speech could.  They will 
let you know also if the PIN is entered incorrectly.

      Regards.

      Tristram Llewellyn



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