I'll second Carol's thoughts by saying there's no shame in asking for assistance wehn needed. I do, because I have to. I find that, wile the slot for the card is usually on the machine, that's not always so. In some situations the cashier has to swipe the card. this in itself means you are having to start to communicate with said cashier. Whether or not the card has to be swiped I simply ask to be told when the machine is ready for me to key in. Sure, some cashiers can be grumpy, but if you'd been on a conveyor belt cashout for hours then maybe you'd be less than a smiling have a good day' person. I just accept this as a fact of life. I'd only end by reiterating that I wish much of the campaigning effort had gone into making the keypads more user friendly which would have benefited the overwhelming majority of users. True, the more complex needs of a small minority do need addressing, but solutions here may well often lie outside of what can be done through technology alone. Ray Personal emails: Email me at mailto:ray-48@xxxxxxxx ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq