basically roger you need an arial capable of receiving freeview. This can be a normal TV arial but if yours is old you may want to get it checked out by a local arial erector. for a start, this product does I believe come with an arial but you need to be near a transmitter for it to work. Your call centre rep should be sacked or given a diciplinary warning for what you say she said as it is totally and utterly incorrect and misleading. Cheers Graham ----- Original Message ----- From: "roger south" <roger.south@xxxxxxxxxx> To: <access-uk@xxxxxxxxxxxxx> Sent: Tuesday, July 25, 2006 10:07 AM Subject: [access-uk] Freeview Sticks Hi All I've never been a lover of TV and very rarely watch it but occasionally I need to. I received the Ebuyer email magazine and they have a DVB-T Freeview USB stick for £23.95 I phoned them to find out what I need in the way of aerials and dishes to be told nothing as the dongle pulls the signal out of the air as it were. She didn't sound too confident and I was a little suspicious she was saying what I wanted to hear. Any of you that use these gadgets could you confirm what I do actually need please as all I have is an analogue TV aerial on the roof that gets the 5 terrestrial channels only. Many thanks Roger Some mistakes are too much fun to only make once. ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq __________ NOD32 1.1677 (20060724) Information __________ This message was checked by NOD32 antivirus system. http://www.eset.com ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq