it hard to explain the crackling noises maybe is hould try and record it in action On 12 Apr 2011, at 18:12, john coley wrote: > Hi Will, it isn't the 20th yet. It may improve then. From what you say though > it sounds very like you've got an inefficient aerial. I note you say it's a > communal aerial. Are your neighbours getting a bad signal? Maybe your > landlord should check the aerial to make sure it's working properly. > John. > > ----- Original Message ----- From: "william lomas" <will.d.lomas@xxxxxxxxx> > To: <access-uk@xxxxxxxxxxxxx> > Sent: Tuesday, April 12, 2011 5:55 PM > Subject: [access-uk] Re: Freeview Box > > >> switchover in my area completed 20 april started sixth >> >> On 12 Apr 2011, at 14:07, Porter, Paul wrote: >> >>> Hi William >>> >>> I don't think so but updates will be downloaded automatically. Are you >>> in a digital switchover area. You could try a retune and may get more >>> information. There may also be an aerial problem. The box takes the >>> information from the digital signal so you may have poor reception. >>> >>> >>> Regards >>> >>> Paul >>> -----Original Message----- >>> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf >>> Of william lomas >>> Sent: 12 April 2011 14:03 >>> To: access-uk@xxxxxxxxxxxxx >>> Subject: [access-uk] Re: Freeview Box >>> >>> hi Paul >>> >>> >>> Have any software updates please been made to the current box? >>> it is ashame the speech stutters as others have said it is a good box >>> but these issues make it a bit tricky to use. >>> Also the "not information" aspect is a bit strange >>> >>> On 12 Apr 2011, at 12:17, Porter, Paul wrote: >>> >>>> RNIB was involved in the development of the box, but ultimately design >>>> and speed of processor was chosen by the manufacturer. Price point is >>>> always a big consideration with consumer electronics. >>>> >>>> It must be remembered that this box is the first development and >>>> demonstrates that products can be made accessible at a relatively low >>>> price. >>>> >>>> It is hoped that other manufacturers will include speech into their >>>> products and that more advanced products will be given speech >>> feedback. >>>> >>>> For William's buzzing, check the scart cable. There may be >>> interference >>>> from the aerial too. >>>> >>>> Freeview before the digital switchover can be of poorer quality but >>>> should significantly improve when the switchover happens in your area. >>>> >>>> The RNIB technology team is always happy to talk to customers and >>>> potential customers regarding questions with products. >>>> >>>> Please either email ict.rnib.org.uk or call 08459 000015. >>>> >>>> The RNIB Hometech Volunteers may be able to help with installation and >>>> set-up. Please call them on 08456 042341 or email >>> g1volunit@xxxxxxxxxxx >>>> >>>> Paul Porter >>>> Sales and Support Officer, Technology >>>> >>>> >>>> -- >>>> DISCLAIMER: >>>> >>>> NOTICE: The information contained in this email and any attachments is >>> >>>> confidential and may be privileged. If you are not the intended >>>> recipient you should not use, disclose, distribute or copy any of the >>>> content of it or of any attachment; you are requested to notify the >>>> sender immediately of your receipt of the email and then to delete it >>>> and any attachments from your system. >>>> >>>> RNIB endeavours to ensure that emails and any attachments generated by >>>> its staff are free from viruses or other contaminants. 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