[access-uk] Re: Freeview Box

  • From: william lomas <will.d.lomas@xxxxxxxxx>
  • To: access-uk@xxxxxxxxxxxxx
  • Date: Tue, 12 Apr 2011 18:38:47 +0100

it hard to explain the crackling noises maybe is hould try and record it in 
action

On 12 Apr 2011, at 18:12, john coley wrote:

> Hi Will, it isn't the 20th yet. It may improve then. From what you say though 
> it sounds very like you've got an inefficient aerial. I note you say it's a 
> communal aerial. Are your neighbours getting a bad signal? Maybe your 
> landlord should check the aerial to make sure it's working properly.
>                   John.
> 
> ----- Original Message ----- From: "william lomas" <will.d.lomas@xxxxxxxxx>
> To: <access-uk@xxxxxxxxxxxxx>
> Sent: Tuesday, April 12, 2011 5:55 PM
> Subject: [access-uk] Re: Freeview Box
> 
> 
>> switchover in my area completed 20 april started sixth
>> 
>> On 12 Apr 2011, at 14:07, Porter, Paul wrote:
>> 
>>> Hi William
>>> 
>>> I don't think so but updates will be downloaded automatically. Are you
>>> in a digital switchover area. You could try a retune and may get more
>>> information. There may also be an aerial problem. The box takes the
>>> information from the digital signal so you may have poor reception.
>>> 
>>> 
>>> Regards
>>> 
>>> Paul
>>> -----Original Message-----
>>> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
>>> Of william lomas
>>> Sent: 12 April 2011 14:03
>>> To: access-uk@xxxxxxxxxxxxx
>>> Subject: [access-uk] Re: Freeview Box
>>> 
>>> hi Paul
>>> 
>>> 
>>> Have any software updates please been made  to the current box?
>>> it is ashame the speech stutters as others have said it is a good box
>>> but these issues make it a bit tricky to use.
>>> Also the "not information" aspect is a bit strange
>>> 
>>> On 12 Apr 2011, at 12:17, Porter, Paul wrote:
>>> 
>>>> RNIB was involved in the development of the box, but ultimately design
>>>> and speed of processor was chosen by the manufacturer.  Price point is
>>>> always a big consideration with consumer electronics.
>>>> 
>>>> It must be remembered that this box is the first development and
>>>> demonstrates that products can be made accessible at a relatively low
>>>> price.
>>>> 
>>>> It is hoped that other manufacturers will include speech into their
>>>> products and that more advanced products will be given speech
>>> feedback.
>>>> 
>>>> For William's buzzing, check the scart cable. There may be
>>> interference
>>>> from the aerial too.
>>>> 
>>>> Freeview before the digital switchover can be of poorer quality but
>>>> should significantly improve when the switchover happens in your area.
>>>> 
>>>> The RNIB technology team is always happy to talk to customers and
>>>> potential customers regarding questions with products.
>>>> 
>>>> Please either email ict.rnib.org.uk or call 08459 000015.
>>>> 
>>>> The RNIB Hometech Volunteers may be able to help with installation and
>>>> set-up. Please call them on 08456 042341 or email
>>> g1volunit@xxxxxxxxxxx
>>>> 
>>>> Paul Porter
>>>> Sales and Support Officer, Technology
>>>> 
>>>> 
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