[access-uk] Re: Freeview Box

Hi Will, it isn't the 20th yet. It may improve then. From what you say though it sounds very like you've got an inefficient aerial. I note you say it's a communal aerial. Are your neighbours getting a bad signal? Maybe your landlord should check the aerial to make sure it's working properly.

                   John.

----- Original Message ----- From: "william lomas" <will.d.lomas@xxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Tuesday, April 12, 2011 5:55 PM
Subject: [access-uk] Re: Freeview Box


switchover in my area completed 20 april started sixth

On 12 Apr 2011, at 14:07, Porter, Paul wrote:

Hi William

I don't think so but updates will be downloaded automatically. Are you
in a digital switchover area. You could try a retune and may get more
information. There may also be an aerial problem. The box takes the
information from the digital signal so you may have poor reception.


Regards

Paul
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
Of william lomas
Sent: 12 April 2011 14:03
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Freeview Box

hi Paul


Have any software updates please been made  to the current box?
it is ashame the speech stutters as others have said it is a good box
but these issues make it a bit tricky to use.
Also the "not information" aspect is a bit strange

On 12 Apr 2011, at 12:17, Porter, Paul wrote:

RNIB was involved in the development of the box, but ultimately design
and speed of processor was chosen by the manufacturer.  Price point is
always a big consideration with consumer electronics.

It must be remembered that this box is the first development and
demonstrates that products can be made accessible at a relatively low
price.

It is hoped that other manufacturers will include speech into their
products and that more advanced products will be given speech
feedback.

For William's buzzing, check the scart cable. There may be
interference
from the aerial too.

Freeview before the digital switchover can be of poorer quality but
should significantly improve when the switchover happens in your area.

The RNIB technology team is always happy to talk to customers and
potential customers regarding questions with products.

Please either email ict.rnib.org.uk or call 08459 000015.

The RNIB Hometech Volunteers may be able to help with installation and
set-up. Please call them on 08456 042341 or email
g1volunit@xxxxxxxxxxx

Paul Porter
Sales and Support Officer, Technology


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