Hi Will, it isn't the 20th yet. It may improve then. From what you say though it sounds very like you've got an inefficient aerial. I note you say it's a communal aerial. Are your neighbours getting a bad signal? Maybe your landlord should check the aerial to make sure it's working properly.
John.----- Original Message ----- From: "william lomas" <will.d.lomas@xxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx> Sent: Tuesday, April 12, 2011 5:55 PM Subject: [access-uk] Re: Freeview Box
switchover in my area completed 20 april started sixth On 12 Apr 2011, at 14:07, Porter, Paul wrote:Hi William I don't think so but updates will be downloaded automatically. Are you in a digital switchover area. You could try a retune and may get more information. There may also be an aerial problem. The box takes the information from the digital signal so you may have poor reception. Regards Paul -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of william lomas Sent: 12 April 2011 14:03 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Freeview Box hi Paul Have any software updates please been made to the current box? it is ashame the speech stutters as others have said it is a good box but these issues make it a bit tricky to use. Also the "not information" aspect is a bit strange On 12 Apr 2011, at 12:17, Porter, Paul wrote:RNIB was involved in the development of the box, but ultimately design and speed of processor was chosen by the manufacturer. Price point is always a big consideration with consumer electronics. It must be remembered that this box is the first development and demonstrates that products can be made accessible at a relatively low price. It is hoped that other manufacturers will include speech into their products and that more advanced products will be given speechfeedback.For William's buzzing, check the scart cable. There may beinterferencefrom the aerial too. Freeview before the digital switchover can be of poorer quality but should significantly improve when the switchover happens in your area. The RNIB technology team is always happy to talk to customers and potential customers regarding questions with products. Please either email ict.rnib.org.uk or call 08459 000015. The RNIB Hometech Volunteers may be able to help with installation and set-up. Please call them on 08456 042341 or emailg1volunit@xxxxxxxxxxxPaul Porter Sales and Support Officer, Technology -- DISCLAIMER: NOTICE: The information contained in this email and any attachments isconfidential and may be privileged. If you are not the intended recipient you should not use, disclose, distribute or copy any of the content of it or of any attachment; you are requested to notify the sender immediately of your receipt of the email and then to delete it and any attachments from your system. RNIB endeavours to ensure that emails and any attachments generated by its staff are free from viruses or other contaminants. However, it cannot accept any responsibility for any such which are transmitted. We therefore recommend you scan all attachments. Please note that the statements and views expressed in this email and any attachments are those of the author and do not necessarilyrepresentthose of RNIB. 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