[access-uk] Re: Freeview Box

switchover in my area completed 20 april started sixth

On 12 Apr 2011, at 14:07, Porter, Paul wrote:

> Hi William
> 
> I don't think so but updates will be downloaded automatically. Are you
> in a digital switchover area. You could try a retune and may get more
> information. There may also be an aerial problem. The box takes the
> information from the digital signal so you may have poor reception.
> 
> 
> Regards
> 
> Paul
> -----Original Message-----
> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
> Of william lomas
> Sent: 12 April 2011 14:03
> To: access-uk@xxxxxxxxxxxxx
> Subject: [access-uk] Re: Freeview Box
> 
> hi Paul 
> 
> 
> Have any software updates please been made  to the current box?
> it is ashame the speech stutters as others have said it is a good box
> but these issues make it a bit tricky to use.
> Also the "not information" aspect is a bit strange
> 
> On 12 Apr 2011, at 12:17, Porter, Paul wrote:
> 
>> RNIB was involved in the development of the box, but ultimately design
>> and speed of processor was chosen by the manufacturer.  Price point is
>> always a big consideration with consumer electronics.
>> 
>> It must be remembered that this box is the first development and
>> demonstrates that products can be made accessible at a relatively low
>> price.
>> 
>> It is hoped that other manufacturers will include speech into their
>> products and that more advanced products will be given speech
> feedback.
>> 
>> For William's buzzing, check the scart cable. There may be
> interference
>> from the aerial too.
>> 
>> Freeview before the digital switchover can be of poorer quality but
>> should significantly improve when the switchover happens in your area.
>> 
>> The RNIB technology team is always happy to talk to customers and
>> potential customers regarding questions with products.
>> 
>> Please either email ict.rnib.org.uk or call 08459 000015.
>> 
>> The RNIB Hometech Volunteers may be able to help with installation and
>> set-up. Please call them on 08456 042341 or email
> g1volunit@xxxxxxxxxxx
>> 
>> Paul Porter
>> Sales and Support Officer, Technology
>> 
>> 
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