[access-uk] Re: Freeserve broadband questions.

Hello Andy,

I have been on Freeserve broadband for just over a month and had absolutely
no trouble installing it.  The CD which came with the modem was
Jaws-accessible and installed the required software onto the PC.  There is
also a small booklet in the package which tells you exactly what you need to
do - in print, unfortunately, but if you can access it, the instructions are
very easy to follow.

I received an e-mail informing me that my broadband service had been
activated, so it wasn't necessary to be able to keep checking on the status
of the lights on the modem, as once I received the message (seven days after
signing up), I tried to connect and all worked as expected.  Alternatively,
you could always try to connect before you receive the message telling you
that the service has been activated.  If it isn't available yet, you'll just
get a connection failed message and can try again later.

I haven't had to use the Freeserve help line yet, so can't comment on how
good it is, but I've had absolutely no problems with the service so far and
my connection has always been available whenever I've needed it.

Regards,

Caroline.
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx]On Behalf
Of Barry
Sent: 03 August 2004 09:17
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Freeserve broadband questions.


I'm very happy with Tiscali, although I have not had cause to ring the
customer service yet so I don't know what that is like.  Plusnet is supposed
to have good customer service and is similarly priced to Tiscali.
Barry H

  ----- Original Message -----
  From: Dave Taylor
  To: access-uk@xxxxxxxxxxxxx
  Sent: Tuesday, August 03, 2004 6:28 AM
  Subject: [access-uk] Re: Freeserve broadband questions.


  What broadband isp would you recommend then?  I know my BT Yahoo service
has
  actually been very good, and if anything has got better.  Unfortunately,
we
  don't have cable broadband here, otherwise I'd go for that option any day!
  I used to have NTL and that was fantastic, but moved away!

  Cheers
  Dave

  ----- Original Message -----
  From: "blindo" <blindo@xxxxxxxxxxxx>
  To: <access-uk@xxxxxxxxxxxxx>
  Sent: Monday, August 02, 2004 10:07 PM
  Subject: [access-uk] Re: Freeserve broadband questions.


  > Andy
  > I agree with you in respect of BT/Yahoo and would personally put
Freeserve
  > in the same bracket, but as long as you are happy.
  > As for your firewall I'd recommend Sone Alarm either as a freebie or the
  > purchased pro version. But if you want absolute peace of mind go for
  Norton
  > internet security. 2004 version can be picked up for around £35. My
  > experience though is that it is worth the money, contains anti virus,
  popup
  > and Spam filters, parental controls etc.
  > It's screen reader friendly and easy to use. The auto update means you
can
  > walk away and not worry.
  > Cheers
  > Blindo
  > ----- Original Message -----
  > From: "andy logue" <andy@xxxxxxxxxxxxxxxxxxxxxxxxx>
  > To: <access-uk@xxxxxxxxxxxxx>
  > Sent: Monday, August 02, 2004 7:15 PM
  > Subject: [access-uk] Re: Freeserve broadband questions.
  >
  >
  > > Hi there.
  > >
  > > I hope you are wrong for I'm very happy with the service I get from
  > > Freeserve.  B.T, my previous provider was a nightmare and I'll never
go
  > > back.
  > >
  > > Best wishes.
  > > Andy from sunny Kilcreggan
  > > ----- Original Message -----
  > > From: "blindo" <blindo@xxxxxxxxxxxx>
  > > To: <access-uk@xxxxxxxxxxxxx>
  > > Sent: Monday, August 02, 2004 4:15 PM
  > > Subject: [access-uk] Re: Freeserve broadband questions.
  > >
  > >
  > > > Hi Andy
  > > >
  > > > The best advice I can give is to cancel your account and pick a new
  ISP.
  > > > Everyone I know that has attempted to use Freeserve/wannadoo
broadband
  > has
  > > > had horrific problems and got nothing but useless excuses from the
  > > helpline.
  > > > One friend is preparing to take legal action through the Citizens
  advice
  > > > bureau.
  > > >
  > > > ----- Original Message -----
  > > > From: "andy logue" <andy@xxxxxxxxxxxxxxxxxxxxxxxxx>
  > > > To: <access-uk@xxxxxxxxxxxxx>
  > > > Sent: Monday, August 02, 2004 3:43 PM
  > > > Subject: [access-uk] Freeserve broadband questions.
  > > >
  > > >
  > > > > Hi all.
  > > > >
  > > > > I have just applied to move from Freeserve Anytime to broadband.
  > > Today,
  > > > I
  > > > > received my free modem which I believe has to be plugged into one
of
  > my
  > > > > computers usb connections.  The service is supposed to commence in
  > about
  > > 7
  > > > > days.  Can anyone who has recently moved onto broadband please
give
  me
  > > > some
  > > > > advice concerning setting this up.
  > > > >
  > > > > Best wishes.
  > > > > Andy from sunny Kilcreggan
  > > > >
  > > > > ** Going on holiday and want to halt messages? Send a message to:-
  > > > > ** access-uk-request@xxxxxxxxxxxxx
  > > > > ** and in the Subject line type
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  > > > > ** where ## is the number of days followed by d for days.
  > > > > ** For other things like digest mode, send a message, to
  > > > > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq
  > > > >
  > > >
  > > >
  > > > ** Going on holiday and want to halt messages? Send a message to:-
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  > > > ** and in the Subject line type
  > > > ** vacation ## d
  > > > ** where ## is the number of days followed by d for days.
  > > > ** For other things like digest mode, send a message, to
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  > >
  > > ** Going on holiday and want to halt messages? Send a message to:-
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  > > ** and in the Subject line type
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  > >
  >
  >
  > ** Going on holiday and want to halt messages? Send a message to:-
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  > ** and in the Subject line type
  > ** vacation ## d
  > ** where ## is the number of days followed by d for days.
  > ** For other things like digest mode, send a message, to
  > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq

  ** Going on holiday and want to halt messages? Send a message to:-
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** and in the Subject line type
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