[access-uk] Re: Feedback on Barclays fraud calls
- From: "Richard Godfrey-McKay" <richard@xxxxxxxxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Thu, 18 Nov 2010 20:25:19 -0000
John, Apparently a low value transaction rings alarm bells with card
issuers, as fraudsters use that type of transaction to test card details.
Richard
Richard Godfrey-McKay
Telephone: 01738-445 880
Mobile: 07791 452 593
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
John Wilson
Sent: 18 November 2010 20:01
To: Access UK
Subject: [access-uk] Feedback on Barclays fraud calls
Hello again All,
In respect of the unsolicited auto-calls I have been getting today, just a
line to let you know that I've just phoned Barclays Bank on 0845 755555 and,
after waiting to be passed from one person to another for around 20 minutes,
discovered that these "Fraud" auto-calls are indeed from them. IN fact, both
Barclays Bank and Barclay Card use this auto-call system.
You won't believe it but the reason they have been doing this is because
they have put a stop on my Visa debit card (which I knew nothing about)
because of a suspicious card transaction. The transaction was when the RNIB
took 62P from my account yesterday when I purchased a watch battery from the
RNIB site! Yes, 62P! and what's more I have regular transactions of this
type with the RNIB so there was nothing strange about this.
Having said this, I'm still not impressed with this kind of communication
which simply tells you to press a button and then key in your account
details. How long will it be before phishers duplicate this message for
fraudulent purposes?
John.
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